Accelerating with NetVU

by Industry News & Company Updates

Accelerating with NetVU
If the yearly conference circuit is equivalent to the NFL’s football season, then NetVU’s Accelerate is the insurance industry’s Super Bowl. And like any good Super Bowl, Accelerate 2018 was exciting, buzzing with energy, and an absolute blast!

In the months leading up to the much-anticipated show, the entire ePayPolicy team worked with our heads down, toiling away on prepping our booth, swag, travel plans, and more. When it was finally showtime, Todd and I were more than itching to get to Atlanta.

Anyone in the insurance space knows that Accelerate is all about taking advantage of opportunities. Whether your goal is to build relationships, spend time with customers, network, pitch, or just have fun, opportunity is there for the taking.

Luckily for us, all of those aforementioned things were goals of ours, and I’m proud and pleased to say we were successful in hitting each of those goals — and then some.

Any chance we have to spend time with current or potential customers, as well as the Vertafore team, is a chance to build and solidify relationships, which is the most important thing for us at ePayPolicy.

And it might be the most important thing for anyone in the insurance industry, for that matter.
Todd, myself, and the rest of the team are all still coming down from the adrenaline high of last week. (Is it too early to start thinking about Accelerate 2019?) Thanks to all that stopped by our booth to learn about our payment processor (and grab some swag, which we completely ran out of!).

And an especially big thank you to NetVU for hosting the insurance event of the year, Vertafore for chatting, laughing, and sharing meals with me and Todd, and all of our amazing clients that stopped to snap pictures with us.

Cheers!

InsurTech Takeover

by InsurTech Award

InsurTech Takeover

Technology has the uncanny ability to influence and shape our lives. From the invention of paper in 105 AD to the unveiling of the first iPhone more than 10 years ago in 2007, great tech has the power to solve problems, altering the way we do things forever.

This is especially true for the insurance industry.

Insurtech, the practice of using new technology to help modernize the insurance space, is at the forefront of the industry, and changing the way agents, brokers, carriers, and insureds all interact with each other and do business. In an industry where so many processes are rooted in tradition and face-to-face interaction, the individuals that are utilizing technology are nudging the landscape towards more cost-effective and efficient practices.

Payments, for example, used to all be handled manually. Not long ago, if an insured needed to make a payment on their policy, the only available options were to pay either via cash, wire, or paper check. That was it.

But here’s the thing — Cash has to be handed off in person. Wire transfers can take as many as five days to be processed. And paper checks have to be handed off in person too, plus deposited at the bank.

What if the agent needed that payment immediately? Talk about inconvenient.

Today, however, there are more options. Electronic payment options, to be exact. Fueled by passion and empowered by tech, our team created a payment processor that simplifies the entire process of submitting and accepting insurance payments. Agents and brokers now have the luxury and ability to offer insureds the choice to pay electronically. And the positive implications of that are crystal clear for ePayPolicy customers.

“It used to be that if a policy was due to cancel that day, agents were scrambling to figure out how to get the funds to us,” said Teresa Hamm, Accounting Specialist for Towerstone Inc. “But now, agents can go online and immediately make payments. They’re helping their insureds’ policies from canceling, and I can turn around and get the funds to the carrier. It’s a win-win situation.”

Our integration capabilities also play a huge role in making things easier for agencies. ePayPolicy is integrated with several management systems, including Vertafore’s AIM, Sagitta, and FinancePro, as well as NowCerts, MGA Systems, and i-Engineering’s ALIS. These seamless system integrations mean that agencies, and more specifically, agency accounting teams, can process invoices faster and more efficiently. Gone are the days of paper checks and manual payment reconciliation.

“ePayPolicy has significantly improved the user experience for us as well as our clients,” said J. Archer Butler, Underwriter for Piedmont Premium Finance. “And, it saves our accounting team the extra work of going between multiple systems,” said Butler.

Insurtech has the power to improve communication in-house as well. Using a cloud-based service like Slack significantly cuts down on pesky back-and-forth emails between colleagues, for one, and offers a plethora of other bells and whistles to keep teams organized (i.e. Chat room “channels” organized by topic, direct messaging, search functionality, integrations with Dropbox, Trello, GitHub, and much more).

Google Drive, another cloud-based tool, is something we use in-house that continues to keep our practices up-to-date. Drive is a file storage service that comes with a suite of tools such as Google Docs, Sheets, and Slides. Think of these like the cousin to Microsoft Word, Excel, and PowerPoint, respectively. What’s great about these tools is that they are auto-saved to Google Drive, and, users can collaborate on projects together, in real-time.

For insurance professionals, the advantages of Slack, Google Drive, and various other tech and software applications are plentiful. We live in a fast-paced world where things are expected (and where we expect things) to happen immediately. Thankfully, there are mobile apps for Slack, Drive, and just about anything these days, making the desire for immediacy a reality.

Old habits die hard, but when electronic payment processors, mobile banking, messaging services, file sharing, and the whole darn world can fit in your back pocket, it’s hard to justify not adopting technology.

With insurtech, the question isn’t “why?” it’s “why not?”

The ePayPolicy team is so passionate about insurtech and the positive impact it has on the insurance industry, that we’ve launched our first annual ePayPolicy InsurTech Award. The award aims to recognize the insurance agency that has best adopted and leveraged technology to grow its sales, marketing, and customer service in 2018.

The winning agency will receive $7,500 in prizes, including a $1,000 cash prize, complimentary consulting time with insurance experts Mike Stromsoe and Chris Paradiso, a free two-year subscription to our industry-leading payment processor, and much more.

Additionally, each applicant will receive an Insurance Technology Adoption Score (ITA Score), a high-level score of an agency’s adoption of tech. Applications are free to submit, open to all agencies in the United States, and not exclusive to ePayPolicy customers.

For more information, or to apply for the ePayPolicy InsurTech Award, visit www.insurtechaward.com.

"Success in simplicity"

by Business Strategy

"Success in simplicity"

Insurance is one of the oldest industries, and the opportunity for innovation, disruption, and growth is ripe and for the taking.

Built In Austin (the local site of the larger Built In, the Chicago-based company) noticed what we’re doing at ePayPolicy and piqued their interest.

A few weeks ago, our team had the pleasure of speaking with Kelly O’Halloran with Built In, and we chatted about everything from tech, to the insurance space, to ePayPolicy’s plans for the future. Needless to say, we were thrilled. It was a great way to shout our message from the rooftops. And that message is: We make insurance payment processing simple. That’s it.

We really wanted to stress that what we do is relevant and exciting because there’s a need and demand for electronic payments, but that what we do isn’t rocket science.

We’re just the best at it.

Click here to read the full article on Built In Austin.

Automation Nation

by Business Strategy

Automation Nation
*Automation can be defined as, “the technology by which a process or procedure is performed without human assistance.”

Love it or hate it, automation is the name of the game, and it’s here to stay. And no matter what your stance is, whenever the topic is broached, be prepared for some push-back.

Proponents of automation argue that it eliminates, or at least reduces, human error, cuts down on new hire spending, and evokes greater efficiency and productivity within organizations.
Opponents worry that automation will lead to their unemployment and greater unemployment overall, as machines and computers will perform their jobs with more precision, at a lower cost, thus taking their place in a company. 

Skeptics also contend that artificial intelligence (AI), robots, etc. may be intelligent and efficient at the task and responsibilities at hand, but not yet sophisticated enough to handle unexpected situations; they are only programmed to do one or a finite set of actions. 

As a tech company, operating in the insurance space (where human connection and relationships have historically dominated the culture), it can sometimes be difficult to get people onboard with the shifting landscape of technology and automation.

But, ePayPolicy is here to try!


AI doesn’t have to be a scary word or concept. True, we watch movies like Minority Report and I, Robot that tend to sway our opinion in a negative direction, but those are dramatic depictions of only potential disastrous outcomes. (But how great are those movies, right?!) In reality, AI, automation, and tech infiltrate almost every aspect of our daily lives, whether we realize it or not.
Inspired by our trip to Las Vegas for the WSIA Automation Conference last week, our team has put together a list of some of the most visible and recognizable examples of automation and AI in our world today.

For the Millennials: Autocorrect

According to Pew Research Center, 95% of Americans now own a cellphone of some kind (to be honest, we’re kind of surprised it’s not 100%).

It’s probably safe to assume that the amount of people texting on these cellular devices is in the millions, if not more. And each time we send a text, we rely on automation to predict what we are about to type. This automatic data validation function expedites time spent composing messages, making the process much more efficient.

For the Busy Bees: Virtual Assistants

Our days are colored with a bunch of little things to remember: to-dos, grocery lists, birthday reminders, dentist appointments, soccer games, that yoga class we keep signing up for…the list goes on.

Not long ago, we might have just scribbled these things down on a piece of paper (or tied a string to our finger).

Today, all we have to do is utter one of the following three phrases and instruct our virtual assistants to remember, remind, and re-schedule, for us:
“OK Google”
“Alexa”
“Hey, Siri”

Virtual assistants are engineered into our phones, laptops, tablets, and desktops, and even come standalone (like Amazon’s Alexa). VAs are quickly growing in sophistication and popularity, with a June 2017 article estimating some 35.6 million Americans to use “a voice-activated assistant device” at least one time per month.


Whether you’re just checkin’ the weather before work or keeping track of your all your oil changes for the year, virtual assistants can be huge time savers, and are relevant to the every (wo)man these days, not just the Tony Starks of the world.

Related: J.A.R.V.I.S.
An acronym for Just A Rather Very Intelligent System, J.A.R.V.I.S. is Tony Stark’s (aka Iron Man) artificially intelligent computer. The former’s responsibilities include assisting Mr. Stark with everything from heating and cooling the superhero’s home, to engine analysis and integrating with Stark’s Iron Man armor. Oh, and did we mention he’s also British?

Can y’all say, AWESOME???

 

For the Pet Obsessed: Petcube, Petzi, etc.

Pet cams enable us to watch, communicate, and play with our pets even when we’re not at home. Bonus: some even come with treat dispensers. Tech and automation at its finest — allowing us to interact with our fur children at all times!

For the Clean Freaks: Roomba

A series of autonomous “Robot Vacuums” sold by iRobot. Hate vacuuming, mopping, and the like? This device takes you out of the equation and leaves the monotonous chores to automation.

For the Sports Lovers: Topgolf, Auto-drafting Fantasy sports

The former is a sophisticated, high-tech driving range for golf lovers at every skill level. Inside each golf ball is a tracking device that is tied to a specific player and keeps score for them (electronically, of course) based off of where they sink (or don’t sink) the ball.
The latter is pretty self-explanatory. Didn’t do enough research on players this season? No sweat! Choose the “auto-draft” setting and you might get lucky and end up with Carson Wentz even though you were watching Game of Thrones on draft night.

For the Insurance Professional: ePayPolicy

Okay, okay. So we’re a bit biased on this one. But seriously, hear us out. 

We are the only payment processor built exclusively for insurance professionals, by insurance professionals. Our team collectively brings over 25 years of insurance experience to the table, and each of us is as passionate and hungry to innovate and push the envelope as the person next to us.

Our product enables agents and brokers to accept credit card and ACH payments online, while also passing on transaction fees to the insured in the process. With several management system integrations already tied to our name (including Vertafore’s AIM, Sagitta, and FinancePro, as well as i-Engineering’s ALIS and MGA Systems), and many more on the way, we don’t plan on slowing down any time soon.

The insurance space is so much about building relationships and having that face to face interactions with peers, that many people wonder if automation has a place in the industry.
ePayPolicy’s Answer: Yes. Absolutely.

Paper check usage continues to decline, and with good reason. It takes forever for the funds to clear, checks often bounce, you have to pay for stamps, etc., etc.

With ePayPolicy, all of those small inconveniences are eliminated. Our processor is compatible across multiple devices, so insureds can make payments anytime or anywhere, and insurance professionals can track and reconcile funds anytime, anywhere. 

Win-win.

For Everyone:

###
ePayPolicy is a tech company based in Austin, Texas. They enable insurance professionals to accept credit card and ACH/eCheck payments online while also passing on transaction fees to the insured.

Sign up takes less than 5 minutes.
Start accepting electronic payments in 24 hours.
No sign up fees or contracts and upgrade your account at anytime.

Sign up or Schedule a Demo today!
What are you waiting for?

Who Run the World?

by Great Causes

In honor of International Women’s Day 2018, the ePayPolicy team decided to compile a short list of some truly amazing women we think everyone should know about!

Whether you work in retail, at home, with children, or across the globe, the lovely ladies below (and millions more that we don’t have the space to list) are forces of nature to be reckoned with.

Who she is: Malala Yousafzai

What she does: The Pakistani native is an activist for female education. She is especially known for human rights advocacy, particularly for the education of women and children in her native home, where the local Taliban had at times banned girls from attending school. Her advocacy has grown into an international movement.

Why she’s awesome: No list of kick-butt women would be complete without the seemingly fearless Pakistani activist. At just 20 years young, Malala already bears the title of youngest Nobel Prize laureate. She is also a survivor of an assassination attempt in retaliation from her activism, the founder of the non-profit organization, the Malala Fund, and a New York Times Bestseller for I am Malala, which she co-authored.

Where you can follow her:
Twitter
Website
—
Who she is: Alex Hisaka

What she does: Senior Manager, Global Content Marketing, LinkedIn Sales and Marketing Solutions 

Why she’s awesome: With one impressive track record (LinkedIn, SalesForce, PayPal), Hisaka is an inspiration to both men and women. An expert in all-things-marketing, Hisaka has built her outstanding career from the ground up, starting with her love of writing. That passion eventually lead to a career path in multiple industries, establishing her as an integral part of the success to any team.

Where you can follow her:
Twitter
Facebook
LinkedIn

—
Who she is: Eliana Murillo

What she does: Head of Multicultural Marketing at Google

Why she’s awesome: As a Harvard Graduate, Eliana not only heads up the Multicultural Marketing department at the most visible company in the world, she also founded it! Murillo places emphasis and passion for diversity in everything from customers and business owners to films in Hollywood. 

Where you can follow her:
Twitter
Facebook
LinkedIn
Website
—
Who she is: Bozoma “Boz” A. Saint John

What she does: Chief Brand Officer at 

Why she’s awesome: “I am a force of nature in fierce stilettos,” writes Saint John on her Twitter, and boy is she right! The NYC resident has a crazy, standout resume that is name-drop city. Previous positions include Apple (Head of Global Consumer Marketing), PepsiCo (Head of Music and Entertainment Marketing) and Ashley Stewart (an American plus size women’s clothing company and lifestyle brand) where she served as VP for over a year. Can y’all say HUSTLER?! Work hard, play hard.

Where you can follow her:
Twitter
Facebook
LinkedIn

—
Who she is: Kitty Ambers

What she does: Chief Executive Officer at NetVU

Why she’s awesome: For starters, we can’t overlook the fact that Kitty now lives in ePayPolicy’s home state of Texas! 

More than that, however, Ambers is the CEO of one of the most visible companies in the insurance space. While women make up 44% of the S&P 500 labor force, only 6% (SIX percent!) of those women are CEOs. That means, basically, Kitty Ambers is a freaking superhero! 

With an extensive and impressive background in the insurance industry, Ambers is leading the charge on, well, leadership. Whether she’s leading her team at NetVU or leading other women to reach for those coveted executive positions, she’s doing it with style, grace, and with that undeniable swagger that only folks from The Lone Star State possess.


Where you can follow her:
Twitter
Facebook
LinkedIn

Happy International Women’s Day to everyone out there supporting the movement.


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ePayPolicy is an insurance payment processor that enables agents and brokers to accept credit card and ACH / e-check payments online. The Austin-based company was founded in 2014 and currently has over 600 national clients, with explosive growth continuing to rise.

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Celebrating Houston at IIAH's annual Houston Insurance Day

by Industry News & Company Updates

Celebrating Houston at IIAH's annual Houston Insurance Day

It’s been six months since Hurricane Harvey ripped through Houston (or H-Town, as we sometimes like to affectionately call it here in Texas). The city is far from being fully restored, but with the good people of Houston staying patient, and with the help of other countless kind-hearted cities, H-Town continues to stand strong and proud.

That was made even more apparent last week when our Product Expert, Ruben Arce, had the pleasure of attending the annual “Houston Insurance Day” (HID).  HID is hosted each year by the Independent Insurance Agents of Houston (IIAH) and was, according to Ruben, even more highly-anticipated this year.

It was packed!” said Arce. “I think a lot of agencies wanted to attend to show their support, which was really awesome,” said the Texas native. “If someone had told me that one of the worst storms in history devastated the city mere months ago, I wouldn’t have believed them. The positivity in the room was incredible.”

HID 2018 was Renaissance-themed this year, and judging by the pictures, some attendees really got into it! From costumes to props to swag, (to THE Zoltar fortune-telling machine from the ‘80s movie “Big”), the one-day trade show seemed like half party, half industry event.
“Everyone was living by the ‘Work Hard, Play Hard’ mantra” said Arce.

From left to right: Zoltar fortune telling machine, Ruben doin’ the dang thing, and a live-action shot of HID 2018
 

This year’s HID was certainly an exciting one, with abundant and infectious energy. It may have been raining, but that didn’t deter attendees, Arce included, from having a great time.

“It really was inspiring to see so many people gathered in the city for the event,” said our Product Expert.  “It was a great reminder as to why I love doing what I do, and why H-Town is, and will always be, #HoustonStrong.”

Why Great Leaders Are Great

by Business Strategy

One of our favorite speeches in the ePayPolicy office is Simon Sinek’s viral TEDTalk, “How Great Leaders Inspire Action.”

For almost 10 years, people have been quoting this 18 minute video, making Sinek a household name, and asking this deceptively simple question: Why?

Why do we buy what we buy? Believe what we believe? Why do we respect and trust those who lead us?

Why are Great Leaders Great?

Earlier this week I was in Charleston, S.C. at the Applied Client Network Leadership Academy and, after two very inspiring, very full days, my reasons Why were validated.

They Think Critically

Regardless of if they’re in the business of selling dishwashers or diapers, great leaders strike a balance between thinking with both their head and heart. No decision is made entirely autonomously. A great leader has to have a good head on his or her shoulders, and approaching obstacles ready to roll up their sleeves, and problem solve alongside their team, is imperative to success.

Cornell University and SC Johnson College of Business Professor Risa Mish. Kicking off Day 1 with an insightful and engaging keynote speech on The Critical Thinking Advantage.

They Encourage Others to Think Critically

As the old adage goes, “There’s no ‘I’ in team.

A leader will hone a skill. A great leader is great because s/he will hone a skill and teach & encourage others to do the same. They spread the wealth.

They See People, Not Employees

 
Thanks for the words of wisdom, Applied Client Network!

It’s true that it takes [wo]man-power to run an organization. Without that power, all that’s left is someone with ideas, but not enough resources to execute those ideas. We all need a little help making our ambitions a reality, and that’s where team members come into the picture.
It’s important to see the people behind the work. Everyone wants to be valued. To be a great leader, one must give credit and recognition for the incredible things their team does. But, they must also see that their team is made of people. And people are more than the work they do.

They Expect More

We all have people in our lives that demand more from us. These people are constantly improving and expecting those around them to also improve. These are the types of great leaders that believe it is everyone’s job to grow and learn.

Gregory Shiple embodies this belief. His journey with Applied Systems, Inc. (the principal sponsor of Applied Client Network) began in 1986, when he was hired as a programmer. Today, 32 years and multiple positions later, Shiple is the Vice President of Support at Applied, with an astonishing 95% retention rate. When asked how he maintains such an impressive rate, Shiple’s answer was concise and simple.

“Retention is the responsibility of all teams,” he said, “not just one.”

They Stay Hungry (& Foolish)

 

Why do you think great leaders are great? Comment below or Tweet to us at @ePayPolicy on Twitter.

The Leadership Academy is Applied Client Network’s annual gathering of chapter officers. This exclusive event is an opportunity for officers to discuss leading practices, learn about industry tools and resources, and network and exchange information with peers.

ePayPolicy is an electronic payment processor made by insurance professionals, for insurance professionals. They enable insurance agents and brokers to accept credit card and ACH payments while passing on transaction fees to the insured. To learn more about ePayPolicy, visit ePayPolicy or schedule a demo today.

4 Things We Loved About InsurPATH 2018

by Industry News & Company Updates

It’s hard to believe that less than a week ago ePayPolicy was jet-setting in California and rubbing elbows with some of the coolest cats in the insurance industry. Now that we’re back on our home turf in Austin, Texas, check out the top 4 things our team loved most about the InsurPATH 2018 conference!

#1. Cali.
As if we weren’t already excited about attending InsurPATH this year, the powers that be decided the conference would be held in sunny Fresno, California, which was just fine by us.

Cali was great for tons of reasons (other than the sun, of course). For starters, we were able to really take a deep dive into learning about the landscape of the insurance industry in The Golden State. We were privy to some pretty awesome and educational talks, like the California New Laws Briefing, as well as best practices for hiring in Cali.


“There’s so much opportunity in California,” said Todd Sorrel (ePayPolicy Co-Founder & Underwater Basket-Weaving World Champ).

With conversations underway with Big I Sacramento, San Diego, and Los Angeles, there’s no telling what the future holds for ePayPolicy.

“What we can achieve there — I mean, the sky’s the limit.”

#2. The familiar faces
Conferences can get a little overwhelming, so it’s always nice to see some friendly faces in the crowd. Some of our clients were also InsurPATH attendees, and we were pretty jazzed to catch up with them and make sure our product and services are exceeding all of their wildest dreams (spoiler alert: they are!).

Of course, we are also partnered with IIABCal (a.k.a the very kind hosts of InsurPATH 2018) who endorse us as their payment processor of choice. In fact, here they are telling a sold out InsurPATH crowd this very thing:

 

Thank you for your continued support and partnership, IIABCal!

#3. The UN-familiar faces
Catching up with friends and customers is great, but what would a conference be without making some new friends and potential customers?

“I think the benefit of that face-to-face interaction is really valuable,” said Ruben Arce (resident rockstar / ePayPolicy Sales Rep. extraordinaire). “You’re no longer just a phone number or email address. It really helps to build a relationship with people.”

At the end of the day, it’s about quality. ePayPolicy is committed to engaging with and building our community, and InsurPATH was an intimate event that really facilitated quality conversations.

#4. Texas Hold’em
I know, I know. This one is a given.

As the sun set on Day 1 of 3, IIABCal hosted a Sponsors Kickoff Party & Texas Hold’em Tournament, which was, of course, AWESOME! Our team was able to loosen up a bit after a long day of traveling to the West Coast, and they got to do so with other like-minded, insurance professionals! Attendees were able to grab a cocktail and have fun all while continuing to network in a unique way. Not a bad way to close the books on Day 1.

Bonus! #5: Being the only payment processor at the show
Whoop, whoop!

If you missed us at InsurPATH 2018, no sweat!
Schedule a demo today to learn about how ePayPolicy helps you speed up receivables, bind policies faster, and crush your business goals (and competition)!

 
Flying into The Golden State. View from the top! (Can you spot the Apple HQ?)

Who wouldn’t want to meet this guy?!

Swag & Poker Chips. Would you bet on ePayPolicy?

Texas Hold’em. Deep in thought.

Bonding over breakfast

U.S. Risk Insurance Group, Inc. is a specialty lines underwriting manager, wholesale broker, and awesome ePayPolicy customer. Great to see y’all! Until next year.

ePayPolicy is NetVU’s newest Silver Corporate Partner

by Industry News & Company Updates

Netvu Silver Partner

We’re excited to finally announce that not only is our product is offered as a Technology Solution Provider, ePayPolicy is also NetVU’s newest Silver Corporate Partner.

About NetVU:
NetVU is an independent, national member organization committed to providing industry advocacy, world-class education and networking to the more than 30,000 insurance agencies, carriers, MGAs and compliance organizations, and over 500,000 users of Vertafore solutions.

About Us:
ePayPolicy provides a simple and efficient way to collect
online insurance payments. We help clients speed up receivables, bind business faster, and create a positive payment experience for their customers.

We enable organizations to accept both credit card and ACH payments, effectively eliminating the need for paper checks and improving an agency’s bottom line.

Product Benefits:
– Pass on transaction fees
– Integrates to with many management systems, including Vertafore’s Sagitta, AIM and FinancePro
– Endorsed by over 10 independent insurance associations
– Convenient and user friendly
– & more!
About the Partnership:
Thanks to our new partnership, ePayPolicy is now part of the NetVU Community (NCOM) – a gathering place for other members to share the latest automation information, as well as trends and tips on how to make their businesses more successful.
We’re jazzed to be part of a community with other like-minded, tech-focused insurance professionals. From agencies, to carriers, to compliance officers, the group of individuals and organizations that make up NCOM are diverse and talented, and our team is proud to call ourselves a Technology Solution Provider of NetVU.

To learn more about ePayPolicy:
https://epaypolicy.com/
To learn more about NetVU:
https://www.netvu.org/web/

Introducing: Recurring Online Payments

by Industry News & Company Updates

Recurring Payments

So, what’s the deal with recurring payments?

Well, you guys asked, and ePayPolicy delivered. It’s that simple. (You can just call us your fairy Godmother.) We have an awesome video that details the ins and outs of the feature, but if you haven’t seen it yet, not to worry. We’ll break it down and get you up to speed now.

The Gist:
If you’re a Custom Payment page subscriber, you can now offer customers the option to set up recurring payments. Bonus: Customers can also set frequency and track all payments from a single view.

The Deets:
We embedded the feature where your customers are already making their payments, so they don’t need to navigate or sign up anywhere new.
It’s easy. All customers have to do is:
1.  Sign in (or sign up) to your company’s payment page
2.  Navigate to “Make a Payment”
3.  Fill out the info fields accordingly, selecting “Yes” when they reach the “Recurring Payments” field

4.  Choose a start date, end date, and how frequent they’ll make payments.

After customers are done with set-up, they can head to “Recurring Payments” from the navigation bar to track all payments from one page.

And you? You can sit back in your chair and track all of your clients’ payments by navigating to the “Recurring” menu in your dashboard.

The Perks:
Other than being totally awesome, the recurring payments feature has some pretty great perks that are beneficial to both you and your customers.

Improve Customer Relationships
Recurring payments typically lead to fewer late and missing bills. Which hopefully means fewer awkward late-payment conversations with your customers.

Simplify Life
Just as customers have the ability to track all their payments in one area, you too, can monitor all of your clients’ payments by clicking over to the “Recurring” menu in your dashboard.

Go Green
Making regular payments electronically helps to reduce your customers and your organization’s carbon footprint. Have a client who still can’t seem to ditch paper checks? You can spin recurring payments as a choice that not only benefits you, but also the environment.

The Big Picture:
ePayPolicy listens when our customers talk. When we got word that customers like you wanted this feature, we hustled hard to deliver. The bottom line for us – Continue to make insurance payments as easy and friction-less as possible.

To view a quick tutorial on recurring payments, navigating your dashboard, and more, check out our demo page, or set up a training with our team.