About Us

In 2014, we launched ePayPolicy with the goal of disrupting the old and outdated payment methods of the insurance industry. Since then, we’ve transformed the way agencies accept agency bill payments from their insureds. 

The Team at ePayPolicy

Milan Malkani

Milan, a native of Austin, is one half of the dynamic duo who founded ePayPolicy. Try to get to the office snacks before he does, otherwise you may be left with a box of raisins and some Babybel to choose from. When he’s not in the office, you can catch him shooting hoops in his beloved Kobes (he saves his Air Jordan’s for special outings), listening to DJ Khaled, and regaining those worked-off calories at Tacodeli.

Todd Sorrel

Todd is the second half of the co-founding team here at ePayPolicy. Having grown up in the insurance industry, it was only a matter of time before this entrepreneur-at-heart formed his own company. When he's not speeding up insurance receivables, securing payments, or working on his short game, he loves spending time with his wife Meghan and their three awesome kids Paige, John, and Redford.

Nathan Terrazas
Team Lead & Product Specialist

Nathan is a jack of all trades at ePayPolicy, covering everything from Operations to Customer Success. Originally from Chicago, Nate now resides in downtown Austin with his wife Lauren and adorable pup, Roo. He’s seen as the romantic of the office: after popping the question, he then surprised Lauren with a trip to Paris! I’m sure his old punk bandmates in 8th grade never saw that coming.

Al Vela
Account Manager​

Al’s favorite part of his job is sharing conversations with business owners and offering solutions that help keep their commissions in their own pockets. This made him a perfect fit as our first ePayPolicy Account Manager! When Al is not conversing, he can be found watching sports, getting pulled all over Lake Austin in his kayak by some very large fish, and tossing on his boots and going country dancing.

Keith Langtry
Team Lead & Product Specialist

Keith feeds off the excitement of the team and enjoys coming into an office where there is an opportunity to excel every day. He is a quick learner and always seems to ask the right questions. When winter hits, Keith can be found carving up the pow in Colorado or crunching stats in excel to create the perfect March Madness bracket.

Mallory Schumann
Product Support Specialist

Mallory has a passion for helping clients, which she especially enjoys at ePayPolicy since she knows our clients genuinely appreciate the product. She is an accomplished competitive horseback rider and her ideal weekend would include spending time at a horse show. The two vacation spots on her bucket list? Ireland and the U.K.

Jonathan Wilkinson
Product Specialist

Jon takes pride in being able to help agencies implement new technology that significantly simplifies their account receivables. He is a world traveler and while on his adventures, he realized that kindness truly is the universal language. He implements this philosophy within ePayPolicy on a daily basis and our clients can't be more thankful. You can find Jon camping and kayaking around Texas and riding his unicycle around the streets of Austin!

Dave Feltes
Product Specialist​

When you're destined for greatness, it's hard not to have a rockin' smile. Dave's passion for life shows every time he speaks with an agent and talks ePayPolicy. When he's done speeding up their receivables and helping them bind business faster, you can find him on the dance floor or being first in line at Karaoke. His biggest accomplishment is becoming spiritually awakened, and he finds true joy in exploring this amazing world.

Ruben Arce
Product Specialist

Ruben likes that ePayPolicy always has something new and challenging to offer. He enjoys inspiring and mentoring those around him and will never turn down an intriguing conversation. Ruben’s special talent is making pizza and BBQ wings disappear before your eyes. In his downtime, he enjoys spending time with his son, being active outdoors, and discovering new music around ATX.

Morgan Patterson
Inbound Product Specialist​

Morgan enjoys staying busy and being part of a team who does too: her role at ePayPolicy is just the right fit. When she isn’t helping clients speed up their receivables, you can find Morgan checking out all the best brunch spots in Austin in search of the ultimate chicken and waffles combo. When she's done with the city life, she is typically enjoying the great outdoors with her fur baby, Banks.

Seth Nagle
Director of Marketing​

Seth pushes his creativity every day and strives to design content that does more than just educate, but also inspires. When Seth isn’t marketing or reading industry jargon, you can find him with his wife Courtney and his pup Kole either paddling around Lake Austin, sipping the most elaborate bloody marys at Casino el Camino, or rooting for his hometown football team, the New England Patriots.

Alex Werner
Product Specialist

Alex’s favorite part about his role at ePayPolicy is getting to work with a amazing team and helping agencies learn about ePayPolicy. However, customer service isn’t the only thing Alex is good at: he also taught music to a group of students who went on to win Best Teen Band in the U.S.! When he isn’t helping agencies or teaching future rock stars, he's enjoying a laid-back day with his family.

Anamaria Cifuentes
Events and Analytics Coordinator

After graduating early and completing two successful co-ops during undergrad, Anamaria was excited to start her career with ePayPolicy. She is as creative as she is analytical and spends her spare time making bullet journals. She's adventurous, participating in outdoor sports like skiing or wake-boarding as often as possible, and would love to visit Southeast Asia one day.

Lilly Bocquin
Digital Marketing Coordinator

Lilly comes motivated every day to learn everything she can about marketing and best practices in the industry. When she's not at work she's probably trying something new or visiting a new city - there is no place to small for her to find something interesting. She has a yearly tradition of attending a large music festival in Tennessee and was a professional actress in a past life.

Brennan McElhanon
Software Engineer

Brennan is a master coder, expert programmer, and has an eye for what works best for our products. His knowledge of all things technology helps keep the office running smoothly and he is the go-to guy when anyone encounters a tech issue including those pesky computer mics. On his days off, you can find Brennan blazing through sci-fi books, working his brain with mind strategy games, and listening to all types of music… except for Country.

Tyler Wood
Software Engineer

Tyler is a three-in-one kind of guy. At ePayPolicy he produces new features, solves product-based problems, and continues to learn more and more about this fascinating industry everyday. Always tinkering and designing, he’s created a customer relations web application that was used all over Texas. When he’s not working, he's going out to a late night concert around Austin or heading to event at Austin 360... along with sleeping in!