The Independent Insurance Agents and Brokers of America: BIG I Client Spotlight

by Client Spotlight Series

Customer Spotlight:

The Independent Insurance Agents & Brokers of America

Executive Summary: 

The Independent Insurance Agents & Brokers of America is a national alliance of more than a quarter million business owners and their employees who offer all types of insurance and financial services products.

The Goals: 

Reduce paper checks,  streamline payment processing and bind policies faster.

The Results:

 No one understands the importance of expediency in the insurance industry quite like accounting employees. The ability to quickly track and reconcile payments effectively speeds up receivables and bind policies faster, things that typically improve an agency’s overall bottom line. For Annette Mertz, the VP of Accounting for IIABA, the biggest issue she was experiencing before signing up with ePayPolicy was timing. “We don’t have binding authority until we receive a payment,” said Mertz. “Typically it takes anywhere between three to seven days to get a paper check in the mail, which creates issues when you’re trying to bind quickly,” she said. After IIABA signed up with ePayPolicy, a lot of those issues faded. Not only do ePayPolicy customers like IIABA receive their funds in one to two business days (up to three times as fast as a paper check), they can rest easy knowing their payment is being routed to the correct place.

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“ePayPolicy is one of those products that is so easy you expect it to be more complicated but it’s not. You have to pinch yourself to realize there’s really a product like this.” – Annette Mertz,  VP of Accounting, IIABA
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There are a lot of potential errors with manually sending in a payment, for instance, sending a check to the wrong address or issuing it to the wrong person. “These things are eliminated now that we use ePayPolicy,” said Mertz. The ease of using ePayPolicy as one of the payment processor’s biggest draws. By focusing strictly on the insurance space, ePayPolicy is able to keep its product and services incredibly simple and straightforward. And for insurance professionals like Mertz, simple is King. “ePayPolicy makes day to day operations incredibly easy,” said Mertz. “You know right away if customers make a payment and we’re getting receivables much faster. We don’t have to wait on paper checks anymore.”


Consumers Expectations Fuel Growth of InsurTech Across Agencies & Brokers

by Business Strategy

Consumers Expectations Fuel Growth of InsurTech Across Agencies & Brokers
Insurance has historically been a traditional industry, driven by personal relationships — and paper. While not the earliest adopters of technology, we’re making significant progress in this area. According to industry statistics, some 90 percent of agencies use an AMS. Chances are you’re reaping the benefits of your AMS system (Vertafore, Applied 24, other) to streamline your operations even as you read this.

Welcome to the digital age of InsurTech!

While you’re working smarter due to technology within your agency, what about your clients? What role does technology play in their lives? Quite frankly, they’re way ahead of us in the tech adoption department. Consumers today are not only demanding, but getting, service on-demand digitally, from a variety of sources.

Insurance offerings may not change much over time. But you’re selling them to modern consumers. They want immediate results, they want personalization, they want ease of use. In today’s digital world, convenience is king. Just look at the industries that have sprung up — and exploded — around the concept of convenience.

A prime example is food delivery. Thanks to apps like Grubhub, Doordash and Postmates, the term “take-out” now means ordering from your favorite restaurant and having the food delivered right to your door — for an extra fee.

Convenience can be defined in several ways:  time, accessibility, usability, design. Different consumers have their own definition, and it’s important a product or service caters to all their needs. It’s not just about the rate they pay, but the level of support, customer care, the ease of use of the company’s services. If consumers aren’t 100% satisfied with every aspect of the transaction — and every interaction with the vendor — they have plenty of other options that offer the same service.

This is the standard technology has set for service delivery in the digital age.

Your clients are mobile

With the growth of digital, consumers are conducting more business via their mobile devices. Some 40% of online transactions are happening via mobile.* A busy business owner orders supplies, books travel and even pays the company’s credit card bill with a few clicks of a button. Their business is not confined to “business hours,” because their phone/tablet allows them to multitask out in the field, or pay business bills from their home, hotel room or truck. It’s anything but business as usual.

Bridging the convenience gap

In response, many agents and brokers have made their websites responsive and even offer some type of convenient app. And that’s a good start. However, your client can easily spend 90 percent of their time on their phone. Agents and brokers need to put themselves in their client shoes and identify the disruptions that are causing the most pain because odds are there is a service or product currently available that would address the problem. Take for example the payment processing, consumers prefer to pay via digitally, however historically accepting credit cards and ACH payments were either to costly or there was just to much red tape to get started. But with a company like ePayPolicy they provide an easy and secure solution that allows agencies and brokers to start collecting payments within 24 hours after signing up.

Where to start with InsurTech?

With so many InsurTech providers in the marketplace it’s easy to get overwhelmed. The best place to start is internally. Working with your team and creating an action plan around your clients needs will set a solid foundation moving forward. Then as your attending tradeshows, sitting through product demos, and speaking with your peers you’ll be able to select solutions that address your current and future needs.

The Madness of Paper Checks & Insurance Payments

by Digital Payment Processing

The Madness of Paper Checks & Insurance Payments

I’ve always loved a good analogy, as it makes concepts concrete and relatable.  With March Madness underway I couldn’t help but turn to that annual phenomenon — the office pool — to help put what we do here at ePayPolicy into perspective.

With an estimated $9 billion bet on these games, participation obviously starts with an entry fee. Now I’ve been in pools with hundreds of people and in pools with only 10 people. Regardless of the pool size, the rules are simple now: digital payments only. Why? It’s only logical. Digital payment is instantaneous and it makes the pool easier to manage.

Using tech to provide simplicity

Imagine you’re the office pool  commissioner. Imagine trying to work with a steady line of people dropping off checks and cash throughout the day. In addition to creating, distributing, collecting and scoring the bracket sheets, you’ve added a whole other layer of headache to contend with: money. It takes time  for you to endorse and deposit and make sure those checks clear before you officially accept the payer into the pool. That causes a time delay neither of you can afford. Oh yes, and don’t forget about dealing with those people who inevitably wait till the last minute to pay their fee before tip off. What if their check bounces? Do you bounce them out of the pool, too?

Paying by check for a March Madness pool just slows the action to a crawl. Meanwhile, the games are scheduled and the Big Dance is in full swing. People are on high alert, boning up on stats and itching to make their picks. They  don’t want to have to remember to cut a check (like, who keeps their checkbook with them at work in the first place?), sign it and drop it off at your desk. If you’re not there, they have to follow up to make sure you got the check.

Old methods work but are they the best option?

And even paying by cash is a drag. Having the exact entry fee in cash is not impossible, but it’s pretty rare for people to walk around with that kind of green in their wallet.  In these days of credit cards and Apple Pay, you’re basically requiring participants to go the ATM. An added step for them.

And what if someone forgets (several days in a row) or is traveling and can’t get you a physical payment in  time? You either have to cover their fee initially or not allow them to participate. If you choose the latter, that’s a smaller pool and a smaller payout to the winners.

You can quickly see how cash or check payments can make your commissioner job much harder  than it needs to be. And the added pressure on everyone to pay in an an inconvenient way creates a barrier to participation. Here you are, inviting them to the biggest sports betting event of the year, but making it harder instead of easier to get their bracket in.

Where ePayPolicy’s digital payment service fits in

Now here comes the analogy part. In this scenario the office pool commissioner is you, a busy insurance agent or broker. The  participants are your clients. You have something they want. They’re ready and eager to pay to play. So why are you putting up barriers? Because that’s exactly what’s happening when the only methods of payment you accept from  your clients is a check or cash.

Now here’s the thing. Yours may be  the only March Madness pool in the office. But out here in the business world, your clients have their choice of insurance agents and brokers.  Paying by check is as much of a time-wasting hassle for them as it is for you. Your clients are used to paying for virtually everything else in their lives electronically.

Moral of the story? If you want to make it as easy for your clients to pay their premiums as it is to buy into the office pool, give us a call at ePayPolicy.  We guarantee they’ll be excited about doing business with you — long after their March Madness bracket has busted.

ePayPolicy Named Preferred Payment Vendor by Big I New York

by Industry News & Company Updates

ePayPolicy Named Preferred Payment Vendor by Big I New York

FOR IMMEDIATE RELEASE
MEDIA CONTACT:
Seth Nagle
512-200-2650
seth@epay3.com
ePayPolicy.com

February 27, 2019 – Electronic payment processor ePayPolicy adds Big I New York to its growing list of insurance industry association endorsements.

ePayPolicy now endorsed by 21 state insurance groups

AUSTIN, Texas, February 27, 2019 –ePayPolicy has been named electronic payment processor of choice by Big I New York, an association representing 1,750 independent insurance agencies and their 13,000 employees throughout the Empire State. ePayPolicy will enable Big I New York members to accept credit card and ACH payments online, with transaction fees passed on to the payer. Big I New York’s endorsement brings to 21  the number of state insurance associations recommending ePayPolicy to their members.

“Today’s consumers are demanding digital forms of payment for all their transactions, increasingly forgoing paper checks. ePayPolicy is dedicated to making online payments simple and seamless — for our clients and for their customers,” said Todd Sorrel, ePayPolicy co-founder. “By partnering with state associations such as BIG I New York and integrating with the leading account management systems, we broaden our ability to enhance the insurance-buying experience and support tech-enabled growth for agents and brokers nationwide.”

Lisa Lounsbury of Big I New York explained the group’s endorsement this way: “Big I New York provides members the resources they need to be their best and ePayPolicy is the best in its class, developed exclusively for retail agencies, brokers/MGAs and premium finance agencies. They truly understand our members’ business.” She continued, “Taking payments just got a lot easier. The platform facilitates collection of online payments without the hassle or expense of technical integration, hidden fees, or separate merchant accounts. It’s a win-win for our members and those they serve.”

About Big I New York
Big I New York believes independent insurance agents serve customers best with trusted advice and the right coverage options to protect what matters most. They exist to fulfill the educational, political, and business interests of more than 1,750 agencies and their 13,000 plus employees.
Big I New York members are independent insurance agents and brokers, which means they can provide consumers with a choice of products from more than one insurance company and in turn give consumers unrivaled service, and the best auto, homeowner, and business coverage to meet their changing needs. In addition, most Big I New York members proudly identify themselves as Trusted Choice® agents and brokers, a national consumer brand uniting more than 21,000 independent agencies across the United States.

For more information visit  www.biginy.org.

About ePayPolicy
ePayPolicy is the simplest way to collect digital insurance payments. Designed for independent agents, brokers, MGAs and their clients, their innovative electronic payment processing portal enables clients to accept credit card or ACH without messy merchant accounts or hidden fees.  ePayPolicy sets up quickly, integrates seamlessly with leading management systems, and is endorsed by over 29 independent insurance associations nationwide.

The company’s annual InsurTech Award recognizes independent insurance agencies/brokerages for leveraging technology to enhance their sales, marketing, and customer service. Call for entries for the 2019 award will be announced in May.

To find out more visit ePayPolicy.com.

GS Insurance Solutions named most tech-forward Brokerage in first-ever InsurTech competition

by InsurTech Award

GS Insurance Solutions named most tech-forward Brokerage in first-ever InsurTech competition
ePayPolicy has awarded its inaugural InsurTech Award to GS Insurance Solutions of Santa Clara, California. The award recognizes independent insurance agencies/brokerages for leveraging technology toenhance their sales, marketing, and customer service in 2018. 


We created the InsurTech Award to celebrate those firms — big and small — who are out  there leading the charge to tech-enabled growth.The Award acknowledges both achievement and effort in technology adoption. Evaluators score applicants on the impact of their technology use across business functions such as annual revenue trend, lead generation, client conversion, quoting opportunities and marketing and sales.


GS Insurance Solutions (GSI) earned the 2018 InsurTech Award title with an almost perfect score. GSI is a leading regional insurance and risk management agency based in the Bay Area. The firm has offices throughout California. 

Said Anthony Miller, GSI Founder & CEO: “GSI lives at the leading edge of industry trends. That’s who we are. Being the first to win this innovative award is solid evidence. We thank ePayPolicy for shining a light on technology’s contributions to our industry and to GSI’s own success.”

Anthony Miller, GS Insurance Solutions CEO
All aspects of the award are designed to foster business improvement. GSI’s prize package of cash and in-kind services includes two years of online payment processing courtesy of ePayPolicy and consulting time with insurance experts Mike Stromsoe and Chris Paradiso, two of the sharpest minds in insurance. 

While there is only one winner, the award seeks to incent widespread tech adoption. Each applicant receives a customized report based on their Insurance Technology Adoption Score (ITA). ITA is a subjective measure of the agency’s competitive standing in the insurance space, along with evaluators’ tips and suggestions to improve their score.


 
We congratulate GSI for being our first InsurTech Award winner and we applaud all the agencies that shared their progress with us. We at ePayPolicy won’t rest until we see every single agency in America catching and riding the wave. Until then, we look forward to growing the InsurTech Award. Thanks again to all who participated and supported us.

For more information on the InsurTech Award, including posting of the 2019 application, visit: https://www.insurtechaward.com.

A Business Guide to Surviving Any Natural Disaster

by Business Strategy

A Business Guide to Surviving Any Natural Disaster
2017 was a catastrophic year full of devastating storms. Harvey, Irma, Maria, Jose. The list of last year’s now-infamous hurricanes unfortunately goes on.

And as the rain and wind in 2018 continue to hammer down (many are still suffering setbacks of Hurricane Florence), it’s more important than ever to educate and prepare for inclement weather.

As a business owner, it can seem like spending time preparing for something out of your control is a waste of time. Or trivial. Especially in comparison to bringing in leads, serving customers, and improving general business.

But having a plan of action for natural disasters could be the difference between an organization sinking or swimming. Without a doubt, it is something any good business leader should have but hope to never use. Here are a few tips to help protect you from even the rainiest of days.

When it comes to being prepared for Mother Nature, checklists are your best friend.
 

1. Be Proactive
This is so important. Don’t wait until the eye of the storm is over your business to start reacting. Take charge. Make a preparation checklist. Check the weather reports regularly, especially during peak hurricane season. Purchase any gear or groceries you need BEFORE stores start to run out of everything and mobs of people begin fighting over bread, water, and generators.

2. Protect the Property
This one is a given. It’s in your best interest to do everything within your power to reduce property damage (and thus hopefully reduce repair costs). This can include sandbagging areas that have a high flood risk or installing shutters or plywood to windows and doors. You may also want to consider removing surrounding tree branches that could potentially fall on your building.

3. Protect the Gear
Inclement weather hardly ever equals good news for hardware. Whether you’re preparing for a flood, hurricane, tornado, or an earthquake, one thing remains constant: protect your gear.
Electronics are valuable, fragile, and expensive to replace. Take precautions as early as possible to avoid having to buy your whole staff brand new desktops. Move gadgets to an elevated area if you’re expecting floodwaters. Put them in the safest room in your office (one with no windows is ideal). Make sure to shut down computers and unplug machines, cables, and power surges.
Certain tech like external hard drives often hold lots of valuable and irreplaceable information and data. Which brings us to our next, very important, tip.

3. Back Up Data
Boy, is this a big one. Even if you are lucky enough to suffer no property damage, there is always a huge risk of losing important company data, customer insights, contact information, contracts, etc. And while it is challenging to recover from physical damage, losing crucial business documentation could be the end of your organization.

The easiest and most secure way to backup electronic data is by saving files to an external hard drive and then keep that hard drive with you. Do not leave it at the office. Wherever you go, the hard drive goes, too.

What data can your business absolutely NOT function without? Find out, then be sure to back it up on your hard drive.


4. Digitize Everything
Insurance is an old-school business. The industry is changing as insurtech continues to explode, but there will always be a few folks who still don’t do everything electronically. For the most part, this isn’t a problem. But where inclement weather is concerned it can be a huge issue.

If you have valuable paper documents, scan them ASAP and then save those files to the hard drive mentioned in tip #3. It’s still wise to place the physical documents in a Ziploc bag and store them in a dry area while you ride out the storm. But if they get swept away with the rain/wind/whatever, it’s not the end of the world…as long as you have a digital copy on your hard drive, of course.

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Companies are constantly at risk. They are at risk of losing money, stagnant business, fierce competition, and on and on the list goes. Sometimes risk is outside of our control, but being proactive and preparing for the worst of Mother Nature is totally and completely within our power. There are no excuses.

According to an August 2017 article by the Associated Press, Hurricane Harvey damaged nearly 700 business in Texas alone. Each natural disaster means every business in the storm’s path is on the chopping block. So it’s up to you as your business’ leader to heed our advice and weather each storm before they arrive at your office door.

Higginbotham Insurance Makes The Switch To Digital Payments

by Client Spotlight Series

ePayPolicy Case Study: Higginbotham Insurance

Executive Summary
Tony Haas, Controller at Higginbotham Insurance, noticed that customers were frequently asking for electronic payment options to pay their insurance policies. While Higginbotham did accept credit cards, it did not offer the choice to pay via ACH. Haas began searching for a more robust processor and finally stumbled upon ePayPolicy. Signing up, he said, was a must.

“We were getting requests from clients to pay electronically, and after seeing ePayPolicy’s demo, the ACH solution was a much better solution than a wire solution,” said Haas. “A client could either set up a wire account and send money to us, or they could just pull up ePayPolicy and pay us right there. It’s a much easier process,” he said.
“The simplicity of it made it a no-brainer.”

The Goals
Offer clients electronic payments
Integrate with management system, Sagitta
Speed up receivables
Bind policy faster
Streamline reconciliation process

The Results
ePayPolicy Co-Founder Todd Sorrel met Hass for the first time at NetVU 2017, and shortly after, the Higginbotham payment page was live.

After Higginbotham was up and running, it was immediately able to offer clients the option to make electronic payments. Now, the insurance company is able to accept both credit cards and ACH, with payments seamlessly integrating into its management system Sagitta (powered by Vertafore). The technology has allowed them to bind business much faster.

“As soon as customers make payments, we’re getting email notifications to let us know that a transaction is in process,” said Haas. “We can bind things immediately and move onto the next project, instead of waiting a few days.”

Haas said the processor has cut down the reconciliation process by two business days and that ePayPolicy & its ability to integrate with Sagitta has streamlined Higginbotham’s overall process.


“Anytime you can do electronic payments, versus sending an actual check, it makes the whole process easier,” said Hass. “Handling checks is old school.”

The Extras – Hig Helps Page
After Hurricane Harvey tore through Houston last year, Higginbotham reached out to ePayPolicy for help in setting up a donation page for those affected by the storm. Harvey had completely devastated the homes of several Higginbotham team members, and the organization wanted a way to help them through the rebuilding process.

“It was fantastic what ePayPolicy did to help us get that page up and running. We raised about $150,000,” said Haas. “It was a big help to get money and help out to our employees that were hurting.”


Higginbotham Insurance offers risk management and financial services, providing access to commercial and personal property/casualty coverage, employee benefits, retirement plans, life insurance, and executive compensation plans through more than 250 regional and national carriers. As of 2017, the company is ranked #18 on Insurance Journal’s annual list of Top 100 Property / Casualty Agencies. There are over 25 Higginbotham offices in the state of Texas.

Paradiso Insurance, a Yardstick of Quality

by Client Spotlight Series

The value of good marketing cannot be overstated. If your marketing plan isn’t working (or worse, if you have no marketing plan at all), your organization won’t last long.

You can count on that.

The Internet and social media have made marketing more accessible. But they’ve also created a massive cloud of competition and a hailstorm of noise.

We live in a world of sensory overload. Every company is fighting for consumer attention. With millions of organizations vying for eyes and business 24/7, how do you make yourself stand out?
“Be a yardstick of quality.”

The advice comes from someone who knows a thing or two about marketing, the iconic CEO of Apple, Steve Jobs.

When I think about the insurance space and who makes a good “yardstick” of quality, one name in particular stands out – Chris Paradiso.

Paradiso started his own insurance business in 1998 with just three employees. Today there are over 15 team members and counting, and Paradiso has grown his company and brand into an insurance powerhouse.

Paradiso Presents, LLC is at the forefront of that powerhouse. It began as an endeavor Chris started in order to “teach small agencies how to survive in today’s complex online marketing world.” Since the LLC’s inception, it has grown into one of the most reputable resources for small agency survival.

One facet of Paradiso Presents is the popular industry magazine Be the Last Agent Standing. The publication is one of those tools that belongs in any agency’s survival kit. New and experienced insurance professionals alike will benefit from Last Agent. Readers can expect insight like marketing tips, tricks, and tools designed specifically to help insurance folks grow their business.
Everything from building a brand to search engine optimization to Google Analytics is discussed. Nothing is off the table. Nothing is overlooked. With so much information on the Interwebs these days, it’s difficult to sift through what’s valuable and what’s just fluff. Fortunately, Last Agent is chalk full of rich, valuable, pearls of wisdom from the man himself.

“What Chris does with Paradiso Presents and Last Agent is truly a testament to how well he knows the insurance landscape,” said Milan Malkani, my partner and fellow ePayPolicy co-founder.
“He’s been in this business a long time and still finds all these ways to keep things fresh and fun and current. I think a lot of agencies can learn from him.”


Digital marketing is undoubtedly a frontier that is overwhelming for many. There are a lot of new tricks to learn and insurance is an old business. One that has historically used more “traditional” methods.

For example, using print ads (instead of digital ones), and paper checks (instead of electronic payment processors). However, insurance has gradually been shifting towards a more tech-based industry. And while some are happy with this shift, many are not.

Luckily, there are organizations like Chris Paradiso’s that are dedicated to helping those who do feel overwhelmed. The goal is to elevate the industry and level the playing field. With Paradiso, even the little guys and underdogs have a fighting chance.

What the magazine represents is so much more than articles printed on paper. Be the Last Agent Standing is an integral part of a larger puzzle — a good marketing foundation for budding insurance agencies.

“Any agency worth their salt will pick up Chris’ magazine,” said Malkani. “Everyone can learn something from Last Agent.”

Do something great with the ePayPolicy InsurTech Award!

by InsurTech Award

Do something great with the ePayPolicy InsurTech Award!

We’re less than a month away from closing applications for the ePayPolicy InsurTech Award!
ePayPolicy believes that great technology can change the insurance world. That’s why we are committed to recognizing the agency that has best adapted and leveraged technology to grow and improve their sales, marketing, and customer service in 2018.

Additionally, each applicant will receive an Insurance Technology Adoption Score (i.e. an “ITA Score”), a subjective measure of an agency’s tech adoption in the insurance space, along with comprehensive reporting including feedback, tips, and opportunities to improve that score.
If you haven’t entered yet, there’s still time!

Apply now to win $7,500 in prizes, including:

– A $1,000 cash prize
– $1,000 toward an insurance conference of winner’s choice
– Two FREE years of ePayPolicy’s Custom Plan
– Consulting time with Mike Stromsoe and Chris Paradiso
– Website services with Alicor Solutions
– A gift basket stocked with local treats from AustiNuts
– BRAGGING RIGHTS!

Do something great,
apply for the ePayPolicy InsurTech Award today.

Modern Mobility

by Business Strategy

Modern Mobility

“If it’s not broken, don’t fix it.”

This is a common phrase people use to convey that if something works at least somewhat well, then leave it alone. It’s good enough.

This is sound advice for some things, like if you have a perfectly good car but want a new one, just because.

However, this practice falls short in other areas of life. Take insurance for example. Insurance is an industry that places heavy emphasis and value on tradition. And in this case, tradition dictates that business practices remain largely the same, and adopting new tech isn’t necessary since, after all, what’s already in place is good enough.


“If it’s not broken, don’t fix it.”
Not so fast. Let’s talk payments.
Insurance professionals everywhere have been accepting paper checks since the dawn of the modern insurance industry. The practice reigned supreme for a long while, and for some agencies, it is still the preferred way to accept payments from insureds. However, paper checks, and its cousins wire transfers and cash payments, come with a slew of caveats and complications.
Both paper checks and cash have to be snail-mailed or handed off in person. Wire transfers are costly, require a ton of manual work, and both of the participating banks require representation on the phone to initiate the transfer.

What if an agent is pressed for time and needs those funds immediately? Every insurance professional has been there — when it’s 4:45 PM on a Friday, the banks are closing soon, and there’s nothing to do but watch the clock tick by while waiting on the insured, impending doom hanging overhead.

“Inconvenient,” is an understatement.

Traditions are great. But even good ones need updating every once in a while.
That’s where electronic payments come into play.


According to a Federal Reserve Payments Study, paper checks have been on a staggering 6% yearly average decline since 1999, and by 2014, only 3% of consumers said they preferred to use paper checks.

Conversely, and unsurprisingly, the preference for electronic payment options has been on the rise, with the Federal Reserve Study reporting that credit card payments were recorded as the “highest growth rate” (at a 10.2% increase) among core payment types from 2015-2016.

At the end of the day, e-payments are undeniably more convenient and easier to track than old-school methods.

“In our space, if you don’t have an electronic payment solution, you’re way behind the times,” said Russ Goldstein, President of Agile Premium Finance.

It’s truly astonishing what a little mobility can do to help a business’ overall bottom line.
For insurance professionals and customers, the entire process of making and accepting payments has flipped on its head. Funds can be remitted in seconds and deposited into a bank account just as quickly.

This instantaneous gratification may seem the norm in 2018, but a few years ago this was still unheard of.

More and more, insurance professionals everywhere want a more seamless, end-to-end solution for tracking and reconciling payments. Paper checks, wire transfers, cash, and the like may not be broken, but that doesn’t mean it’s the best option.

With mobile payments, the question isn’t “why?” it’s “why not?”

ePayPolicy is the simplest way to collect insurance payments online. The processor allows insurance professionals to accept electronic payments via credit card and ACH, while also allowing agents and brokers to pass on transaction fees to the insured. ePayPolicy serves over 800 national clients and continues to expand its growing list of independent association endorsements and management system integrations each day. To find out more, visit www.epaypolicy.com.