Gartner Digital Markets has recognized ePayPolicy again been as a top-rated payments platform in 2026, receiving accolades on Capterra’s Shortlist, SoftwareAdvice’s FrontRunners, and GetApp’s Category Leaders, based on customer reviews. ePayPolicy joins other popular tools like Venmo and PayPal as the only insurance-centric payments platform on the list.
Gartner Digital Markets awarded a total of 10 badges to ePayPolicy, appearing in the broader categories of Best Insurance Software, Recurring Billing and Integration for the first time.
Gartner evaluates products using various criteria: user ratings and popularity for Capterra’s Shortlist, usability and customer satisfaction for SoftwareAdvice’s FrontRunners, and ease of use, value, functionality, customer support, and recommendation likelihood for GetApp’s Category Leaders.
With a 4.9/5 user rating across 247 reviews, ePayPolicy was also the highest customer-rated member of the list. Here’s what one customer had to say about their experience:
“I love how easy it is to use — my clients can choose ACH or credit card and instantly see the difference in fees. I also appreciate that the fees are passed on to the client automatically, so we don’t have to manage them manually. The invoice feature is another huge plus, allowing us to email invoices directly to clients and pay carriers through the Payables feature. Overall, it has streamlined our back end tremendously.”
“We’re extremely honored to earn our place on the list among so many great companies,” said ePayPolicy CEO Mark Engels. “We want to make payments the easiest thing that insurance companies do, and this is validation that we’re continuing to listen to our customers and building the tools to help them scale.”
About Gartner Digital Markets
Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, GetApp, Software Advice, and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business. For more information, visit gartner.com/en/digital-markets
