Gartner Recognizes ePayPolicy as 2026 Leader in Multiple Categories

Gartner Digital Markets has recognized ePayPolicy again been as a top-rated payments platform in 2026, receiving accolades on Capterra’s Shortlist, SoftwareAdvice’s FrontRunners, and GetApp’s Category Leaders, based on customer reviews. ePayPolicy joins other popular tools like Venmo and PayPal as the only insurance-centric payments platform on the list.

Gartner Digital Markets awarded a total of 10 badges to ePayPolicy, appearing in the broader categories of Best Insurance Software, Recurring Billing and Integration for the first time.

Gartner evaluates products using various criteria: user ratings and popularity for Capterra’s Shortlist, usability and customer satisfaction for SoftwareAdvice’s FrontRunners, and ease of use, value, functionality, customer support, and recommendation likelihood for GetApp’s Category Leaders. 

With a 4.9/5 user rating across 247 reviews, ePayPolicy was also the highest customer-rated member of the list. Here’s what one customer had to say about their experience:

“I love how easy it is to use — my clients can choose ACH or credit card and instantly see the difference in fees. I also appreciate that the fees are passed on to the client automatically, so we don’t have to manage them manually. The invoice feature is another huge plus, allowing us to email invoices directly to clients and pay carriers through the Payables feature. Overall, it has streamlined our back end tremendously.”

“We’re extremely honored to earn our place on the list among so many great companies,” said ePayPolicy CEO Mark Engels. “We want to make payments the easiest thing that insurance companies do, and this is validation that we’re continuing to listen to our customers and building the tools to help them scale.”

About Gartner Digital Markets

Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, GetApp, Software Advice, and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business. For more information, visit gartner.com/en/digital-markets

​​ePayPolicy Earns Another “Best Places To Work” Award

AUSTIN, TX 1/6/26 — Built In today announced that ePayPolicy was honored in its 2026 Best Places To Work Awards. ePayPolicy earned a place among 100 other mid-size companies in the Austin area, for the 5th straight year.

The annual awards program includes companies of all sizes, from startups to large enterprises, and honors both remote-first employers as well as companies in large tech markets across the U.S.

“Awards like this mean so much because you can’t just apply for them. They’re earned,” said ePayPolicy CEO Mark Engels. “We’re building something special, and I’m proud of our entire organization for their contribution in making this an incredible place to work.”

Built In determines Best Places to Work winners based on an algorithm, using company data about compensation and benefits. To reflect the benefits candidates are searching for more frequently on Built In, the program also weighs criteria like remote and flexible work opportunities, programs for DEI and other cultural offerings. 

ePayPolicy was recently recognized by Gartner Digital Markets as a top digital payments platform, joining other tools like Venmo, PayPal, Stripe and Square, as the only insurance-centric payments platform on the list

Here’s what one Gartner review said about their ePayPolicy experience:

“The platform has truly made managing payments stress-free, and my clients love how simple it is for them too. Overall, it’s been a huge win for me and my business.” 

“Being recognized as a Best Place to Work is a testament to these companies’ commitment to building a workplace where individuals and innovation thrive,” said Built In CEO and Founder, Maria Christopoulos Katris. “Congratulations on this well-deserved honor.”

About BuiltIn Best Places to Work

Built In’s annual Best Places to Work program honors companies with the best total rewards packages across the U.S. and in the following tech hubs: Atlanta, Austin, Boston, Chicago, Colorado, Dallas, Houston, Los Angeles, Miami, New York, San Diego, San Francisco, Seattle and Washington DC. Best Places to Work is distinct because its algorithm selects tech companies that build their offerings specifically around what tech professionals value in a workplace. 

About ePayPolicy

ePayPolicy offers easier payment tools, built just for insurance. ePayPolicy’s products bring insurance payments up to speed for agencies, carriers, MGAs and PFCs, with secure online payment pages, automated check processing, payables reconciliation and more. 11,000+ insurance companies trust ePayPolicy to handle their payments every day. Learn more: ePayPolicy.com

ePayPolicy a 2025 Gartner Payments Leader

ePayPolicy has been recognized as a top-rated payments platform in 2025 reports from Gartner Digital Markets, receiving accolades on Capterra’s Shortlist, SoftwareAdvice’s FrontRunners, and GetApp’s Category Leaders, based on customer reviews. ePayPolicy joins other popular tools like Venmo, PayPal, Stripe and Square, as the only insurance-centric payments platform on the list

Gartner Digital Markets evaluates products using various criteria: user ratings and popularity for Capterra’s Shortlist, usability and customer satisfaction for SoftwareAdvice’s FrontRunners, and ease of use, value, functionality, customer support, and recommendation likelihood for GetApp’s Category Leaders. With a 4.9/5 user rating, ePayPolicy was also the highest customer-rated member of the list. 

Here’s what one customer had to say about the speed and savings ePayPolicy helped provide:

“This service has helped us change the receipt of a payment from the client that took at least 3 or 4 days, and sometimes a week or more, down to an immediate turn-around in some cases.” (source)

“We’re extremely honored to earn our place on the list among so many great companies,” said ePayPolicy CEO Mark Engels. “We want to make payments the easiest thing that insurance companies do, and this is great validation that we’re on the right track.”

About ePayPolicy

ePayPolicy offers easier payment tools, built just for insurance. ePayPolicy’s products bring insurance payments up to speed for agencies, carriers, MGAs and PFCs, with secure online payment pages, automated check processing, payables reconciliation and more. ePayPolicy is built for integration with the insurance industry’s most popular systems, and 8,000+ insurance companies trust ePayPolicy and their expert, live support team to handle their payments every day. Learn more: ePayPolicy.com

About Gartner Digital Markets

Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, GetApp, Software Advice, and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business. For more information, visit gartner.com/en/digital-markets

ePayPolicy Recognized as GetApp Leader in 2025 for Payment Processing Software

AUSTIN, TX – June 23, 2025ePayPolicy is proud to announce recognition as a Category Leader in GetApp’s 2025 Payment Processing Software Awards. This distinction underscores ePayPolicy’s dedication to providing an impactful, reliable, and user-friendly payment experience for thousands of insurance companies, alongside companies like Square and Paypal. The award is based solely on reviews from actual customers.

The GetApp Category Leaders report helps businesses make informed decisions by highlighting top-performing products across various categories. Inclusion in this report signifies that ePayPolicy has consistently demonstrated superior performance, functionality, and customer satisfaction, as evidenced by the thousands of authentic user reviews collected across Gartner Digital Markets’ family of sites, including Capterra, Software Advice, and GetApp.

“We’re incredibly thrilled to be recognized as a Category Leader by GetApp,” said Mark Engels, CEO of ePayPolicy. “This achievement is not just an award for our team; it reflects the trust our clients place in us and the real-world value our tools deliver every day. Our mission has always been to simplify payments for the insurance industry. It means a lot that our customers are reflecting that back to us with their reviews.”

(ePayPolicy) has helped us change the receipt of a payment from the client that took at least 3 or 4 days, and sometimes a week or more, down to an immediate turn-around in some cases,” said user Jill M on a recent GetApp review. 

ePayPolicy’s platform is built solely for the insurance industry, serving carriers, MGAs, premium finance companies and agencies. What began with a mission to make online ACH and credit card payments more accessible for the industry over 10 years ago has expanded to a collection of AR/AP tools designed to make sending and receiving payments a seamless experience, across the connected insurance payments network. Recent feature announcements, such as Finance Connect and Network Payables, enhance the connectivity, speed and security of payments across that network.

“(I) just wish I had gotten started on ePayPolicy earlier. It makes AR and AP so much easier and in turn, it frees up a lot of time for getting new business!” said Victoria Y. on another GetApp review.

 

About GetApp: 

GetApp is a leading online resource for businesses exploring software solutions. It provides a comprehensive platform featuring user reviews, comparisons, and research to help organizations find, compare, and select the best software for their specific needs. GetApp’s Category Leaders reports are based on a rigorous methodology that considers factors like user ratings, popularity, and product capabilities. More on the GetApp award methodology here.

About ePayPolicy:

ePayPolicy offers easier payment tools, built just for insurance. ePayPolicy’s products bring insurance payments up to speed for agencies, carriers, MGAs and PFCs, with secure online payment pages, automated check processing, payables reconciliation and more. 7,000+ insurance companies trust ePayPolicy and their expert, live support team to handle their payments every day. Learn more: ePayPolicy.com

Checks Are Dumb? Hear Us Out.

We know it might *sound* harsh. But, hear us out.

First, when we say checks are dumb, we mean they’re a simple, vulnerable, overused form of payment in the insurance industry. Their time should have already passed. If you Google the history of check payments, you find words like “Mesopotamia.” C’mon. 

Secondly, we don’t think people who use checks are dumb. That would be mean. Most people want to do the best and smartest thing, and they either:

  • Haven’t found a better way yet, or
  • Are afraid of change. And fear of change is universal, and understandable.

But here’s the thing – the insurance industry has to change. Check payments aren’t “just slow.” They slow everything down. They slow down producers who want to bind new business faster (time kills deals), renew existing customers quickly and delight all customers with the easiest path to payment. And they slow down accounting teams by sending them on paper chases, bank runs and back-and-forth computer monitor reconciliation matching, daring them to make a wrong keystroke and unbalance the books for that week/month/quarter/year.

Check payments don’t persist because they’re better, but because they’re familiar. It’s “the devil you know,” but the devil’s in the details:

  • Reports of check fraud have risen every year since 2021. Now, 80% of companies recently surveyed have reported instances of check fraud (source).
  • A mailed check sent from within the same zip code can still take 3-7 days to arrive. The least expensive Priority Mail option (still 1-3 days) is now $8.
  • Rapidly rising mail theft is the most common form of check fraud (source), with average reported losses starting at over $19,000 per instance.

ePayPolicy has over 7,000 agencies, carriers, MGAs and PFCs who have made the easy switch to online digital payments. Some still have to deal with checks (for now), and that’s fine. We have smart solutions for that. And we’re working with them week in/out to find ways to make payments the easiest thing they do.

Just because something works, doesn’t mean it works well. Checks are slow, unsafe and prone to loss – overrelying on them means your payments are literally costing you. And they could cost you big.

It’s ok to say it with me – checks are dumb.

ePayPolicy Earns 2025 G2 Customer Satisfaction Award

ePayPolicy has been honored with a 2025 G2 Best Software Award, specifically in the Financial Services category. This recognition highlights ePayPolicy’s commitment to delivering exceptional customer experiences and innovative payment solutions for the insurance industry.

G2 is the world’s largest software marketplace, with over 100 million buyers annually. The award is based on authentic user reviews and data, making this recognition a true reflection of customer satisfaction. ePayPolicy’s achievement underscores its dedication to simplifying payment workflows and empowering insurance professionals with seamless, secure, and efficient payment processing.

“We are incredibly proud to receive this G2 award,” said Mark Engels, CEO at ePayPolicy. “It validates our relentless focus on helping money move efficiently and securely throughout a massive insurance network. We are grateful to our users for their valuable feedback and continued support.”

Key Highlights of ePayPolicy’s Recognition:

  • ePayPolicy’s G2 public ratings specifically call out the platform’s ease of use, top-rated support, and payment processing speed.
  • New feature releases, such as Quotes & Invoices and Finance Connect, offer digitization of manual or non-integrated processes for insurance companies.
  • Many customers called out additional efficiencies unlocked by integrating ePayPolicy with their agency management system (AMS) or accounting software

“ePayPolicy saved our employees tons of time and has given us a central location for electronic payments vs multiple methods to track,” said on G2 reviewer. This time-saving, centralized experience is made possible by ePayPolicy’s platform, which offers a range of features designed to streamline payment processes for insurance carriers, agencies, brokers, and MGAs, including:

  • Online ACH and credit card payment acceptance via custom-branded payment pages
  • Consolidated payments reporting dashboard
  • Integrated premium financing at checkout, with existing PFC business partners
  • Custom API accounting integration and pre-built integrations with over 90% of the most popular industry management systems.
  • Quick and efficient email quote and invoice generation, directly linked to online payment

“This G2 award is a testament to our team’s dedication to our customers,” Engels added. “We’re continuing to enhance our platform and provide the best possible payment experience for the entire insurance industry.”

​​Built In Honors ePayPolicy in 2025 Best Places To Work Awards

Built In today announced that ePayPolicy was honored in its 2025 Best Places To Work Awards. ePayPolicy earned a place among 100 other mid-size companies in the Austin area, for the 4th straight year.

The annual awards program includes companies of all sizes, from startups to those in the enterprise, and honors both remote-first employers as well as companies in large tech markets across the U.S. 

“Awards like this mean so much because you can’t just apply for them. They’re earned,” said ePayPolicy CEO Mark Engels. “We’re building something special, and I’m proud of our entire organization for their contribution in making this an incredible place to work.” 

Built In determines Best Places to Work winners based on an algorithm, using company data about compensation and benefits. To reflect the benefits candidates are searching for more frequently on Built In, the program also weighs criteria like remote and flexible work opportunities, programs for DEI and other cultural offerings. 

ePayPolicy was recently recognized by Gartner Digital Markets as a top digital payments platform, joining other tools like Venmo, PayPal, Stripe and Square, as the only insurance-centric payments platform on the list

Here’s what one customer had to say about the benefits of working with ePayPolicy:

“The amount of time we save equals more than 150 hours per year. Not to mention the savings of cc fees charged by the banks and card companies of approximately 5k per year.”

“Being recognized as a Best Place to Work is a testament to these companies’ commitment to building a workplace where individuals and innovation thrive,” said Built In CEO and Founder, Maria Christopoulos Katris. “Congratulations on this well-deserved honor.” 

About BuiltIn’ Best Places to Work

Built In’s annual Best Places to Work program honors companies with the best total rewards packages across the U.S. and in the following tech hubs: Atlanta, Austin, Boston, Chicago, Colorado, Dallas, Houston, Los Angeles, Miami, New York, San Diego, San Francisco, Seattle and Washington DC. Best Places to Work is distinct because its algorithm selects tech companies that build their offerings specifically around what tech professionals value in a workplace.  

About ePayPolicy

ePayPolicy offers easier payment tools, built just for insurance. ePayPolicy’s products bring insurance payments up to speed for agencies, carriers, MGAs and PFCs, with secure online payment pages, automated check processing, payables reconciliation and more. 7,500+ insurance companies trust ePayPolicy to handle their payments every day. Learn more: ePayPolicy.com

Gartner Recognizes ePayPolicy as 2024 Payments Category Leader

ePayPolicy has been recognized as a top-rated payments platform in 2024 reports from Gartner Digital Markets, receiving accolades on Capterra’s Shortlist, SoftwareAdvice’s FrontRunners, and GetApp’s Category Leaders, based on customer reviews. ePayPolicy joins other popular tools like Venmo, PayPal, Stripe and Square, as the only insurance-centric payments platform on the list

Gartner Digital Markets evaluates products using various criteria: user ratings and popularity for Capterra’s Shortlist, usability and customer satisfaction for SoftwareAdvice’s FrontRunners, and ease of use, value, functionality, customer support, and recommendation likelihood for GetApp’s Category Leaders. With a 4.9/5 user rating, ePayPolicy was also the highest customer-rated member of the list. 

Here’s what one customer had to say about the speed and savings ePayPolicy helped provide:

“The amount of time we save equals more than 150 hours per year. Not to mention the savings of cc fees charged by the banks and card companies of approximately 5k per year.”

“We’re extremely honored to earn our place on the list among so many great companies,” said ePayPolicy CEO Mark Engels. “We want to make payments the easiest thing that insurance companies do, and this is great validation that we’re on the right track.”

 

About ePayPolicy

ePayPolicy offers easier payment tools, built just for insurance. ePayPolicy’s products bring insurance payments up to speed for agencies, carriers, MGAs and PFCs, with secure online payment pages, automated check processing, payables reconciliation and more. ePayPolicy is built for integration with the insurance industry’s most popular systems, and 8,000+ insurance companies trust ePayPolicy and their expert, live support team to handle their payments every day. Learn more: ePayPolicy.com

About Gartner Digital Markets

Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, GetApp, Software Advice, and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business. For more information, visit gartner.com/en/digital-markets

ePayPolicy Wraps Up 2023 With Winning Multiple Badges from Gartner Digital Markets

ePayPolicy is thrilled to announce that we have been recognized as an impactful software solution for insurance organizations by Gartner Digital Markets. We are proud to serve the insurance industry in the best way possible, allowing companies to collect and send payments online to speed up receivables and streamline their operations.

ePayPolicy has been recognized in the following software categories:

Capterra Ease Of Use Badge and Best Value Badge for: Recurring Billing

Checkout some of our reviews:

“Engaging with ePayPolicy was a game changer in my agency. It provides for a much super-efficient way to bind new business and makes the renewal process much easier. In a world of customization, online payments is one more option we can offer to our clients.” – Holi M. [Capterra]

“St is very functional and easy to use. It gives instant notification to your email when a payment is received, and it processes the funds quickly through your bank.” – Alexa B. [Capterra]

Software Advice Customer Support Badge and Most Recommended Badge for: Recurring Billing

Check out these reviews:

“I have loved using ePayPolicy ever since I heard about it on a podcast years ago. I started my own Youtube channel and always recommend it to other agents/agencies out there!” – Chris C. [Capterra]

“The system and process is extremely user friendly. Moreover, the support (when needed) has been prompt and always helpful.” – Ashley B. [Capterra]

GetApp Functionality and Features Badge for: Recurring Billing

Here are some reviews:

“The customer service experience is exceptional and I couldn’t be more pleased with the decision to engage them for ePayment. As the only vendor at the time which integrated with our Vertafore product, I initially felt captive in selecting them, but they are a delight to work with and our customers love it as well!” – Melyssa M. [GetApp]

“The fact that it works exactly like they said it would is incredible. The features, integration, ease of use, and savings have taken my agency to another level.” – Diane T. [GetApp]

We have always strived to achieve higher customer satisfaction, which is why ePayPolicy has been a top-rated product on all Gartner Digital Markets sites, with an overall rating of 4.9 out of 5. We would like to thank all our users for supporting us and making this possible.

About ePayPolicy

Built by insurance professionals for the insurance industry, ePayPolicy is the fastest, easiest and most secure way to move money for insurance. ePayPolicy’s products bring insurance payments up to speed for agencies, carriers, MGAs and PFCs, with secure online payment pages and automated check processing, with CheckMate. 7,000+ insurance companies trust ePayPolicy to handle their payments every day. Learn more: ePayPolicy.com

About Gartner Digital Markets:

Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, GetApp, Software Advice, and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business. For more information, visit https://www.gartner.com/en/digital-markets

​​Built In Honors ePayPolicy in 2024 Best Places To Work Awards

Built In today announced that ePayPolicy was honored in its 2024 Best Places To Work Awards. ePayPolicy earned a place on 3 award lists in Austin – Best Startups to Work For (U.S), Best Startups to Work For (Austin), and Best Places to Work (Austin). This was ePayPolicy’s 3rd consecutive year on the list.

The annual awards program includes companies of all sizes, from startups to those in the enterprise, and honors both remote-first employers as well as companies in large tech markets across the U.S.

“Awards like Built In mean so much because you can’t just apply for them. You earn them,” said CEO Mark Engels. “We can feel it inside the company – we’re building something special, and I’m proud of our entire organization for their contribution in making ePay an incredible place to work.”

Built In determines the winners of Best Places to Work based on an algorithm, using company data about compensation and benefits. To reflect the benefits candidates are searching for more frequently on Built In, the program also weighs criteria like remote and flexible work opportunities, programs for DEI and other people-first cultural offerings. 

ePayPolicy recently won awards for Best CEO and Best Culture from workplace survey company Comparably, as well as two consecutive Inc. 5000 awards. 

“I’d like to extend our heartfelt congratulations to the 2024 Best Places to Work winners,” says Maria Christopoulos Katris. “I am truly inspired by these companies that have risen to the challenge of fostering a positive work environment, maintaining a strong brand, and ensuring employee satisfaction. The future is filled with promise and we are so excited to see what lies ahead.”

About Built In’ Best Places to Work

Built In’s annual Best Places to Work program honors companies with the best total rewards packages across the U.S. and in the following tech hubs: Atlanta, Austin, Boston, Chicago, Colorado, Dallas, Houston, Los Angeles, Miami, New York, San Diego, San Francisco, Seattle and Washington DC. Best Places to Work is distinct because its algorithm selects tech companies that build their offerings specifically around what tech professionals value in a workplace. 

About ePayPolicy ePayPolicy offers easier payment tools, built just for insurance. ePayPolicy’s products bring insurance payments up to speed for agencies, carriers, MGAs and PFCs, with secure online payment pages, automated check processing, payables reconciliation and more. 7,500+ insurance companies trust ePayPolicy and their expert, live support team to handle their payments every day. Learn more: ePayPolicy.com