ePayPolicy a 2025 Gartner Payments Leader

by Industry News & Company Updates

ePayPolicy has been recognized as a top-rated payments platform in 2025 reports from Gartner Digital Markets, receiving accolades on Capterra’s Shortlist, SoftwareAdvice’s FrontRunners, and GetApp’s Category Leaders, based on customer reviews. ePayPolicy joins other popular tools like Venmo, PayPal, Stripe and Square, as the only insurance-centric payments platform on the list. 

Gartner Digital Markets evaluates products using various criteria: user ratings and popularity for Capterra’s Shortlist, usability and customer satisfaction for SoftwareAdvice’s FrontRunners, and ease of use, value, functionality, customer support, and recommendation likelihood for GetApp’s Category Leaders. With a 4.9/5 user rating, ePayPolicy was also the highest customer-rated member of the list. 

Here’s what one customer had to say about the speed and savings ePayPolicy helped provide:

“This service has helped us change the receipt of a payment from the client that took at least 3 or 4 days, and sometimes a week or more, down to an immediate turn-around in some cases.” (source)

“We’re extremely honored to earn our place on the list among so many great companies,” said ePayPolicy CEO Mark Engels. “We want to make payments the easiest thing that insurance companies do, and this is great validation that we’re on the right track.”

About ePayPolicy

ePayPolicy offers easier payment tools, built just for insurance. ePayPolicy’s products bring insurance payments up to speed for agencies, carriers, MGAs and PFCs, with secure online payment pages, automated check processing, payables reconciliation and more. ePayPolicy is built for integration with the insurance industry’s most popular systems, and 8,000+ insurance companies trust ePayPolicy and their expert, live support team to handle their payments every day. Learn more: ePayPolicy.com

About Gartner Digital Markets

Gartner Digital Markets is the world’s largest platform for finding software and services. More than 100 million people visit Capterra, GetApp, Software Advice, and UpCity across over 70 localized sites every year to read objective research and verified customer reviews that help them confidently choose the right software and services. Thousands of B2B companies work with Gartner Digital Markets to build their brand, capture buyer demand, and grow their business. For more information, visit gartner.com/en/digital-markets

New Feature: Network Payables

by Product FeaturesUncategorized

The High-Level:

  • Network Payables empowers thousands of insurance companies to send funds with greater ease in an industry that’s been considerably slowed down by check payments.
  • Carriers, MGAs and agencies can now send and receive commissions and vendor payments with just a few clicks across a network of verified insurance companies – one hub for all payments.
  • Custom API and pre-built management system connections seamlessly unify technology tools, reducing double work and manual statement sorting

We’re excited to announce Network Payables, another new feature designed to make payments the easiest part of insurance. This comes on the heels of their Quotes & Invoices and Finance Connect feature announcements in recent months.

Why Network Payables?

The insurance industry relies on efficient and secure money movement between carriers, agencies, MGAs, and premium finance companies. Critical payments, like commissions and premium remittances, are directly impacted by outdated and fragmented workflows.

Overreliance on paper checks means grappling with high processing costs, slow delivery times, and fraud risks. ACH payments, while faster and cheaper, introduce the burden of collecting sensitive account information, alongside the manual effort required for initiation and reconciliation.  

The result? Accounting teams waste time chasing down banking details for hundreds of payees in a process fraught with security concerns and potential for error. Executing payments often involves logging into multiple bank portals for ACH transfers or managing cumbersome check printing, signing, and mailing processes.

“How we issue payment varies by who we’re paying,” said Vickie Harmon, CFO at Bailey Special Risks, Inc. “Whenever we can do ACH, we prefer that. But sometimes our only option is a check, or various online payment portals.”

“And in that payment transit time, we often get questions about where the payment is, so we’re spending extra time on that,” added Harmon.

What’s Network Payables?

Network Payables provides a single, secure platform to manage all outgoing payments to verified industry partners. By leveraging ePayPolicy’s established network of thousands of insurance organizations, businesses can now pay the right entity quickly and confidently every time, without the burden of collecting or storing sensitive banking information. 

“We’ve spent years building a trusted payment infrastructure within insurance,” said Mark Engels, CEO of ePayPolicy. “Network Payables is a natural evolution, extending that efficiency to outbound payments within that network.”

Josh Peterson, CPO at ePayPolicy, added, “The goal is simple: pay the right insurance partner fast, every time, from one place. We handle the complexity of verification and payment execution, and crucially, we ensure the payment data flows back into the systems our clients rely on, eliminating manual reconciliation – the power is in connecting the existing ecosystem.”

Because ePayPolicy’s AR/AP tools are flexible by design, Network Payables supports various payment methods, including ACH and check. It also offers easy integration with existing management systems, automating the reconciliation process. Customers can utilize over 40 pre-built management system integrations, custom API integrations, or bulk sends with a CSV import.

“There are so many rote and menial tasks this could eliminate,” said Charles Clague, Head of Insurance Operations Accounting at Novatae Risk Group. “And then there’s the potential for less or no paper checks, which is preferred.”

Network Payables Availability

Network Payables is now available to all current ePayPolicy customers. Payees looking to join can request a free Network Account from ePayPolicy support.

ePayPolicy Recognized as GetApp Leader in 2025 for Payment Processing Software

by Uncategorized

AUSTIN, TX – June 23, 2025 – ePayPolicy is proud to announce recognition as a Category Leader in GetApp’s 2025 Payment Processing Software Awards. This distinction underscores ePayPolicy’s dedication to providing an impactful, reliable, and user-friendly payment experience for thousands of insurance companies, alongside companies like Square and Paypal. The award is based solely on reviews from actual customers.

The GetApp Category Leaders report helps businesses make informed decisions by highlighting top-performing products across various categories. Inclusion in this report signifies that ePayPolicy has consistently demonstrated superior performance, functionality, and customer satisfaction, as evidenced by the thousands of authentic user reviews collected across Gartner Digital Markets’ family of sites, including Capterra, Software Advice, and GetApp.

“We’re incredibly thrilled to be recognized as a Category Leader by GetApp,” said Mark Engels, CEO of ePayPolicy. “This achievement is not just an award for our team; it reflects the trust our clients place in us and the real-world value our tools deliver every day. Our mission has always been to simplify payments for the insurance industry. It means a lot that our customers are reflecting that back to us with their reviews.”

“(ePayPolicy) has helped us change the receipt of a payment from the client that took at least 3 or 4 days, and sometimes a week or more, down to an immediate turn-around in some cases,” said user Jill M on a recent GetApp review. 

ePayPolicy’s platform is built solely for the insurance industry, serving carriers, MGAs, premium finance companies and agencies. What began with a mission to make online ACH and credit card payments more accessible for the industry over 10 years ago has expanded to a collection of AR/AP tools designed to make sending and receiving payments a seamless experience, across the connected insurance payments network. Recent feature announcements, such as Finance Connect and Network Payables, enhance the connectivity, speed and security of payments across that network.

“(I) just wish I had gotten started on ePayPolicy earlier. It makes AR and AP so much easier and in turn, it frees up a lot of time for getting new business!” said Victoria Y. on another GetApp review.

 

About GetApp: 

GetApp is a leading online resource for businesses exploring software solutions. It provides a comprehensive platform featuring user reviews, comparisons, and research to help organizations find, compare, and select the best software for their specific needs. GetApp’s Category Leaders reports are based on a rigorous methodology that considers factors like user ratings, popularity, and product capabilities. More on the GetApp award methodology here.

About ePayPolicy:

ePayPolicy offers easier payment tools, built just for insurance. ePayPolicy’s products bring insurance payments up to speed for agencies, carriers, MGAs and PFCs, with secure online payment pages, automated check processing, payables reconciliation and more. 7,000+ insurance companies trust ePayPolicy and their expert, live support team to handle their payments every day. Learn more: ePayPolicy.com

Checks Are Dumb? Hear Us Out.

by Uncategorized

We know it might *sound* harsh. But, hear us out.

First, when we say checks are dumb, we mean they’re a simple, vulnerable, overused form of payment in the insurance industry. Their time should have already passed. If you Google the history of check payments, you find words like “Mesopotamia.” C’mon. 

Secondly, we don’t think people who use checks are dumb. That would be mean. Most people want to do the best and smartest thing, and they either:

  • Haven’t found a better way yet, or
  • Are afraid of change. And fear of change is universal, and understandable.

But here’s the thing – the insurance industry has to change. Check payments aren’t “just slow.” They slow everything down. They slow down producers who want to bind new business faster (time kills deals), renew existing customers quickly and delight all customers with the easiest path to payment. And they slow down accounting teams by sending them on paper chases, bank runs and back-and-forth computer monitor reconciliation matching, daring them to make a wrong keystroke and unbalance the books for that week/month/quarter/year.

Check payments don’t persist because they’re better, but because they’re familiar. It’s “the devil you know,” but the devil’s in the details:

  • Reports of check fraud have risen every year since 2021. Now, 80% of companies recently surveyed have reported instances of check fraud (source).
  • A mailed check sent from within the same zip code can still take 3-7 days to arrive. The least expensive Priority Mail option (still 1-3 days) is now $8.
  • Rapidly rising mail theft is the most common form of check fraud (source), with average reported losses starting at over $19,000 per instance.

ePayPolicy has over 7,000 agencies, carriers, MGAs and PFCs who have made the easy switch to online digital payments. Some still have to deal with checks (for now), and that’s fine. We have smart solutions for that. And we’re working with them week in/out to find ways to make payments the easiest thing they do.

Just because something works, doesn’t mean it works well. Checks are slow, unsafe and prone to loss – overrelying on them means your payments are literally costing you. And they could cost you big.

It’s ok to say it with me – checks are dumb.

ePayPolicy Earns 2025 G2 Customer Satisfaction Award

by Uncategorized

ePayPolicy has been honored with a 2025 G2 Best Software Award, specifically in the Financial Services category. This recognition highlights ePayPolicy’s commitment to delivering exceptional customer experiences and innovative payment solutions for the insurance industry.

G2 is the world’s largest software marketplace, with over 100 million buyers annually. The award is based on authentic user reviews and data, making this recognition a true reflection of customer satisfaction. ePayPolicy’s achievement underscores its dedication to simplifying payment workflows and empowering insurance professionals with seamless, secure, and efficient payment processing.

“We are incredibly proud to receive this G2 award,” said Mark Engels, CEO at ePayPolicy. “It validates our relentless focus on helping money move efficiently and securely throughout a massive insurance network. We are grateful to our users for their valuable feedback and continued support.”

Key Highlights of ePayPolicy’s Recognition:

  • ePayPolicy’s G2 public ratings specifically call out the platform’s ease of use, top-rated support, and payment processing speed.
  • New feature releases, such as Quotes & Invoices and Finance Connect, offer digitization of manual or non-integrated processes for insurance companies.
  • Many customers called out additional efficiencies unlocked by integrating ePayPolicy with their agency management system (AMS) or accounting software

“ePayPolicy saved our employees tons of time and has given us a central location for electronic payments vs multiple methods to track,” said on G2 reviewer. This time-saving, centralized experience is made possible by ePayPolicy’s platform, which offers a range of features designed to streamline payment processes for insurance carriers, agencies, brokers, and MGAs, including:

  • Online ACH and credit card payment acceptance via custom-branded payment pages
  • Consolidated payments reporting dashboard
  • Integrated premium financing at checkout, with existing PFC business partners
  • Custom API accounting integration and pre-built integrations with over 90% of the most popular industry management systems.
  • Quick and efficient email quote and invoice generation, directly linked to online payment

“This G2 award is a testament to our team’s dedication to our customers,” Engels added. “We’re continuing to enhance our platform and provide the best possible payment experience for the entire insurance industry.”