Checks Are Dumb? Hear Us Out.

by Uncategorized

We know it might *sound* harsh. But, hear us out.

First, when we say checks are dumb, we mean they’re a simple, vulnerable, overused form of payment in the insurance industry. Their time should have already passed. If you Google the history of check payments, you find words like “Mesopotamia.” C’mon. 

Secondly, we don’t think people who use checks are dumb. That would be mean. Most people want to do the best and smartest thing, and they either:

  • Haven’t found a better way yet, or
  • Are afraid of change. And fear of change is universal, and understandable.

But here’s the thing – the insurance industry has to change. Check payments aren’t “just slow.” They slow everything down. They slow down producers who want to bind new business faster (time kills deals), renew existing customers quickly and delight all customers with the easiest path to payment. And they slow down accounting teams by sending them on paper chases, bank runs and back-and-forth computer monitor reconciliation matching, daring them to make a wrong keystroke and unbalance the books for that week/month/quarter/year.

Check payments don’t persist because they’re better, but because they’re familiar. It’s “the devil you know,” but the devil’s in the details:

  • Reports of check fraud have risen every year since 2021. Now, 80% of companies recently surveyed have reported instances of check fraud (source).
  • A mailed check sent from within the same zip code can still take 3-7 days to arrive. The least expensive Priority Mail option (still 1-3 days) is now $8.
  • Rapidly rising mail theft is the most common form of check fraud (source), with average reported losses starting at over $19,000 per instance.

ePayPolicy has over 7,000 agencies, carriers, MGAs and PFCs who have made the easy switch to online digital payments. Some still have to deal with checks (for now), and that’s fine. We have smart solutions for that. And we’re working with them week in/out to find ways to make payments the easiest thing they do.

Just because something works, doesn’t mean it works well. Checks are slow, unsafe and prone to loss – overrelying on them means your payments are literally costing you. And they could cost you big.

It’s ok to say it with me – checks are dumb.

ePayPolicy Earns 2025 G2 Customer Satisfaction Award

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ePayPolicy has been honored with a 2025 G2 Best Software Award, specifically in the Financial Services category. This recognition highlights ePayPolicy’s commitment to delivering exceptional customer experiences and innovative payment solutions for the insurance industry.

G2 is the world’s largest software marketplace, with over 100 million buyers annually. The award is based on authentic user reviews and data, making this recognition a true reflection of customer satisfaction. ePayPolicy’s achievement underscores its dedication to simplifying payment workflows and empowering insurance professionals with seamless, secure, and efficient payment processing.

“We are incredibly proud to receive this G2 award,” said Mark Engels, CEO at ePayPolicy. “It validates our relentless focus on helping money move efficiently and securely throughout a massive insurance network. We are grateful to our users for their valuable feedback and continued support.”

Key Highlights of ePayPolicy’s Recognition:

  • ePayPolicy’s G2 public ratings specifically call out the platform’s ease of use, top-rated support, and payment processing speed.
  • New feature releases, such as Quotes & Invoices and Finance Connect, offer digitization of manual or non-integrated processes for insurance companies.
  • Many customers called out additional efficiencies unlocked by integrating ePayPolicy with their agency management system (AMS) or accounting software

“ePayPolicy saved our employees tons of time and has given us a central location for electronic payments vs multiple methods to track,” said on G2 reviewer. This time-saving, centralized experience is made possible by ePayPolicy’s platform, which offers a range of features designed to streamline payment processes for insurance carriers, agencies, brokers, and MGAs, including:

  • Online ACH and credit card payment acceptance via custom-branded payment pages
  • Consolidated payments reporting dashboard
  • Integrated premium financing at checkout, with existing PFC business partners
  • Custom API accounting integration and pre-built integrations with over 90% of the most popular industry management systems.
  • Quick and efficient email quote and invoice generation, directly linked to online payment

“This G2 award is a testament to our team’s dedication to our customers,” Engels added. “We’re continuing to enhance our platform and provide the best possible payment experience for the entire insurance industry.”

Making Financing Easy for Insureds

by Product FeaturesUncategorized

“There’s not a week that goes by where we don’t use it.”

That’s what Felix Moesmang, President at Capital Insurance, said when we asked him about his experience with Finance Connect. 

Although Capital has only been using it for a few months, Felix expressed how indispensable the tool is to him as he looks to build his new agency from the ground up in its first year of operations.

“A lot of our customers are interested in financing, but if I just send them the finance agreement in a DocuSign, they’re going to call me immediately with a lot of questions,” Moesmang said. “Finance Connect spells everything out and just makes things easier.”

For the insurance industry, the use of outside financing to help amortize large annual premium payments is nothing new. Premium Finance Companies (“PFCs”) have been working with agencies and brokers for decades to create payment flexibility and additional revenue opportunities. Finance Connect enables insurance companies to offer premium financing options – with their existing premium finance partners – at the point of online payment for their insured customers.

Capital Insurance, through their membership with Agents Alliance, has a relationship with AFCO Direct, one of the leading premium finance companies in the insurance space, and an early integration partner with Finance Connect. 

“Like so many in the insurance vertical, ePayPolicy has been a trusted payment vendor of AFCO,” said Mike Pappas, COO of AFCO. “We share a similar vision of providing insurance agents with leading digital solutions to grow their business and reduce costs associated with collecting premiums while also providing flexible payment options to insureds.”

Traditional “Buy Now, Pay Later” retail checkout options have been estimated to increase conversion rates by 20-30%, as well as increasing cart value by 30-50% (source). But unlike new BNPL entrants, many PFCs have long-standing existing relationships with their partners, and need no justification for the value they bring. 

“Central to the creation of Finance Connect was our intent to preserve existing partnerships with PFCs,” added Engels. “We didn’t want to try and take business from them, or create a marketplace. We want to help both sides work together faster for the convenience of the insured.”

Once a new or renewal policy has been quoted, the financing offer and terms are presented right at the time of payment. Finance Connect uses existing integrations to streamline recurring payments and payment reminders. 

“That transparency is so, so helpful,” said Moesmang. “We like to think it’s simple, because we’re in it every day, but financing can be confusing for the insured. They’re much more comfortable to have it all spelled out in front of them.”

Finance Connect is now available for all existing ePayPolicy companies.

Key Features

  • Allows insurance companies to work with their existing PFC partners
  • Premium financing options are presented at checkout alongside pay-in-full options
  • Simplified financing enrollment and upfront terms for insureds
  • Easily generates consolidated premium finance agreements (PFAs)
  • ePayPolicy is integrated with over 90% of the most popular agency management systems, saving time and manual data entry

New Feature: Quotes and Invoices

by Product FeaturesUncategorized

We’re excited to announce a new feature – Quotes and Invoices!

The traditional quoting and invoicing process often involves many parties, including brokers, carriers, and premium finance companies. While many insurance organizations use agency management systems for invoice generation, others operate out of multiple disconnected technology tools. Some companies utilize generic accounting services like Quickbooks just for invoicing, or send editable Word docs and PDFs.

“Countless agencies have done what most growing companies do – add piecemeal technology as the need arises,” said Josh Peterson, CPO at ePayPolicy. “They often keep using those tools even when they know it’s causing extra work, for lack of options.”

Quotes and Invoices helps insurance companies lead insured payers from quote, to invoice, to online payment. When done efficiently, policies can bind faster, allowing agencies to spend more time on account servicing and new business development.

“We previously used the prefilled payment page,” said Luke Roe of Roe Insurance “Now, we use Quotes & Invoices, because it has the option to set due dates and track open invoices.”

“We’ve enjoyed the ease of use from the client’s perspective. We send them one link, and they can choose to pay in full or finance in one place,” added David Call, founder of Ryan Everet Insurance.

Quotes and Invoices integrates with Finance Connect, allowing eligible ePayPolicy customers to offer premium financing at checkout via a connection to their existing PFC partners.

“We’re looking forward to when our premium finance partner will be integrated,” Roe added. “That will be a big game changer for us.” 

Quotes and Invoices is now available for new and existing ePayPolicy customers.

Quotes and Invoices – Key Features:

  • Receive payment and bind policies faster with a quoting tool designed for insurance
  • Generate custom quotes via an intuitive interface right from the ePayPolicy Dashboard
  • Email delivery of quotes, with direct links to a payment page for fast payment acceptance and professional delivery
  • Add financing option, when applicable, with your existing PFC partners (more info)
  • Historical and searchable database of previously sent invoices

​​Built In Honors ePayPolicy in 2025 Best Places To Work Awards

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Built In today announced that ePayPolicy was honored in its 2025 Best Places To Work Awards. ePayPolicy earned a place among 100 other mid-size companies in the Austin area, for the 4th straight year.

The annual awards program includes companies of all sizes, from startups to those in the enterprise, and honors both remote-first employers as well as companies in large tech markets across the U.S. 

“Awards like this mean so much because you can’t just apply for them. They’re earned,” said ePayPolicy CEO Mark Engels. “We’re building something special, and I’m proud of our entire organization for their contribution in making this an incredible place to work.” 

Built In determines Best Places to Work winners based on an algorithm, using company data about compensation and benefits. To reflect the benefits candidates are searching for more frequently on Built In, the program also weighs criteria like remote and flexible work opportunities, programs for DEI and other cultural offerings. 

ePayPolicy was recently recognized by Gartner Digital Markets as a top digital payments platform, joining other tools like Venmo, PayPal, Stripe and Square, as the only insurance-centric payments platform on the list. 

Here’s what one customer had to say about the benefits of working with ePayPolicy:

“The amount of time we save equals more than 150 hours per year. Not to mention the savings of cc fees charged by the banks and card companies of approximately 5k per year.”

“Being recognized as a Best Place to Work is a testament to these companies’ commitment to building a workplace where individuals and innovation thrive,” said Built In CEO and Founder, Maria Christopoulos Katris. “Congratulations on this well-deserved honor.” 

About BuiltIn’ Best Places to Work

Built In’s annual Best Places to Work program honors companies with the best total rewards packages across the U.S. and in the following tech hubs: Atlanta, Austin, Boston, Chicago, Colorado, Dallas, Houston, Los Angeles, Miami, New York, San Diego, San Francisco, Seattle and Washington DC. Best Places to Work is distinct because its algorithm selects tech companies that build their offerings specifically around what tech professionals value in a workplace.  

About ePayPolicy

ePayPolicy offers easier payment tools, built just for insurance. ePayPolicy’s products bring insurance payments up to speed for agencies, carriers, MGAs and PFCs, with secure online payment pages, automated check processing, payables reconciliation and more. 7,500+ insurance companies trust ePayPolicy to handle their payments every day. Learn more: ePayPolicy.com