All posts by : Justin Jaksha

AUSTIN, TX – ePayPolicy, the insurance industry’s most popular payments platform, announced today four awards that highlight company culture and leadership. The recognition comes from the workplace site Comparably, where ePayPolicy was selected from tens of thousands of companies, winning awards for Best Company Culture, Best CEO, Best Company for Women and Best Company for Diversity.

Comparably Awards are derived from sentiment ratings anonymously provided by employees about their workplaces in multiple categories on Comparably.com during a 12-month period. Winners are then determined based on 20 core culture metrics, ranging from work-life balance and environment to compensation and career growth.

ePayPolicy joins other respected companies in the Small/Medium-sized category, such as Strava, Mixpanel and Route. This was ePayPolicy’s first year to apply.

“We didn’t set out to win vanity awards,” said Allyson Hoffman, ePayPolicy’s Direct of People Operations. “We wanted to hear directly from our people what they felt was working and what we could make better for them. Comparably gave us timely and specific insight, and we were honored that so much of it was so positive.”

“The awards were an unexpected bonus,” added Hoffman.

“Our mission is to delight our customers in the insurance industry,” added CEO Mark Engels. “That’s not possible if our employees don’t feel valued, respected and heard in the workplace. I’m really proud of the work environment we’ve created and the company that we’re building together.”

ePayPolicy was previously honored this year as an Inc. 5000 award winner, as well as one of BuiltIn Austin’s Best Places to Work.

Headquartered in Austin, TX, ePayPolicy is currently hiring for a number of positions. Learn more at epaypolicy.com/careers.

About ePayPolicyBuilt by insurance professionals for the insurance industry, ePayPolicy is the fastest, easiest and most secure way to move money for insurance. ePayPolicy’s products bring insurance payments up to speed for agencies, carriers, MGAs and PFCs, with secure online payment pages and automated check processing, with CheckMate. 6,000+ insurance companies trust ePayPolicy to handle their payments every day. Learn more: ePayPolicy.com

Wondering if an insurance payment system integration is right for your agency? The answer is yes—especially if you’re processing 10 or more payments per month.

The average company uses more than 100 SaaS (software as a service) tools, and some studies suggest that number is closer to 275. Given this high usage of tools designed by different teams, integrations have become essential for running a connected, efficient business.

At ePayPolicy, we believe payments should be the easiest part of your day—but we know they don’t exist in a vacuum. Each payment triggers accounting, reporting, and reconciliation work that can slow your team down. 

Integrations help make magic out of that process. By connecting your payment solution with your agency management system or accounting software, you can save time, reduce errors, and automate the flow of financial data.

Insurance Payment Integration System: What It Is and How It Works

An insurance payment system integration is a software program that works by connecting your payment platform with your agency management system, accounting platform, invoicing software, and other digital tools your business needs. Integration allows everything to sync automatically and securely, saving your team from manually moving data between systems.

When implemented correctly, the integrated system:

• Pulls invoice and customer data directly into your payment portal
• Processes payments through a secure online platform
• Pushes payment records back into your accounting system for reconciliation
• Eliminates double entry, delays, and the risk of human error

Integrated systems automate processes from end to end, whether you’re streamlining communications, reconciling payables, or collecting premiums.

Who Should Integrate Their Insurance Payment System?

Without putting a firm cap on it, we’d suggest any agency taking more than 10 insurance payments a month consider integration. If you’re taking even a dozen checks and looking for ways to bring efficiency to your operations, integrations offer added value. And if you’re in the more-than-30 bracket, integration is a no brainer.

Integrate your insurance payment system if you:

• Handle more than 10 inbound or outbound payments each month
• Accept physical checks and want to go digital
• Waste time chasing or matching unpaid invoices
• Use multiple tools to manage billing, payments, and reporting
• Need to reduce administrative overhead and scale operations

Why Payment System Integration Just Makes Sense

The bottom line is that integrating your insurance payment system creates time for you, allowing your teams to refocus efforts elsewhere. Here’s how:

• Real-Time Data Syncing: Integrations make sure all the data displayed on your payment page during the payment process is pulled directly from your accounting system.
• Automated Reconciliation: The record of each payment makes its way back to the software your agency uses to reconcile the payment to your invoices and accounts.
• Manual Entry Elimination: Integrating connects your custom payment page to your open invoices, removing double work, human error, and time-sucking manual data entry.
• Feature Enablement: Integration unlocks specific features that make life easier for your customers and your account team, including AutoPay, Batch Payables, and Invoice Notifications. 

Each of these benefits of software integration is designed to reduce workload, accelerate cash flow, and improve the transaction experience for insurance providers and their customers. 

Integration Is Easy with ePayPolicy

Many customers delay integration because they assume it’s complicated, or they worry it might disrupt revenue during the transition. But with ePayPolicy, setup is simple. In fact, we handle most of the process for you.

How to Integrate Your Payment System with ePayPolicy

Follow these steps to work with ePayPolicy to integrate your payment system:

1. Schedule a kickoff call with our Support team
2. Share access or basic account details for your current AMS or accounting platform
3. Approve or test the integration setup, which we handle for you
4. Start accepting payments and automating your workflow

That’s it. Our Support and Account Management teams do this for our customers all day, every day, and they love to do it. We build our integrations to be as easy as possible to set up. In many cases, they can be handled in one or two emails and in just a few minutes. If you can schedule a meeting with Support and respond to just a handful of email tasks (at most), we can help you do the heavy lifting of integration.

ePayPolicy Integrations Unlock Game-Changing Features

In addition to making it easy, ePayPolicy offers a robust catalogue of integrations that work seamlessly with the industry’s most popular management systems—and we’re adding more all the time. For providers using niche or in-house systems, we can build custom APIs to work with your system’s unique setup. These integrations are designed to power connected agency payments, reduce manual work, and unlock automation across your financial workflows.

Here are just a few of the features you can access with ePayPolicy integrations:

• Finance Connect: Let customers finance premiums at checkout, creating a frictionless payment experience.
• CheckMate: Simplify your collections process by effortlessly turning paper checks into digital payments.
• Quotes & Invoices: Make payments faster by creating, sending, and tracking invoices through our platform.
• Payables Connect: Instantly scan, match, and reconcile invoices for more accurate payment processing.

Together, these tools support automated premium collections, improve operational efficiency, and enhance the experience for both your team and your insureds.Ready to learn more about how insurance payment integrations can make life easier at your agency? Schedule a chat or sign up for a 60-day free trial of ePayPolicy and see the difference for yourself.

We had to change our mission. And get rid of a dinosaur.

When ePay began, our website boldly claimed that we were “on a mission to replace paper checks for all agency billing.” We commissioned a local mural artist to design a massive mural in our office, featuring a giant Godzilla-esque dinosaur burning paper checks across the city. Because, why not?

But like the age of the dinosaurs, that era has come to an end.

Our founders felt the firsthand frustration of slow, manual and delayed payments that relied on checks. That led them to create our first product – our custom payment pages and dashboard – that helped grow ePay to what it is today.

5,500+ insurance companies – carriers, agencies, PFCs, brokers and MGAS – trust ePay with their digital payments.

But unlike the dinosaurs, paper checks haven’t gone away. For many companies, it’s not a quick pivot directly into digital ACH and credit card options, as much as they might prefer it.

Some customers just prefer to pay with checks.

We sat with customers across the country to see how they handled check payments, and the results were all over the place. Some processed daily, others in weekly batches. Others had “check signing parties” (woo) where they blocked out hours of time on a scheduled basis to grind through the often very manual and tedious process of reconciling check payments.

And over the past year, we’ve worked to develop a solution that we’re now proud to introduce: CheckMate.

CheckMate solves the pain of paper payments with rapid and secure check routing and automated reconciliation to your accounting systems. In the same way our digital payment pages are integrated with the most popular management and accounting systems (as well as custom API integrations), CheckMate uses those same integrations to reduce manual, double-work.

Also, no more checks piling up for dreaded “check parties.” CheckMate batches and processes checks every day, and uses the same ePay dashboard as our digital payments. One hub for all your payments. Woo.

As we talked to customers, one of them joked that they’d like to “never touch a paper check again.” With CheckMate, that’s actually possible. You can leave the checks to us.

CheckMate is the next of several enhancements we’ll be announcing over the coming months. If you’re an existing customer, and curious, we’d encourage you to reach out to your account manager or schedule some time here. If you’re new to digital payments for insurance, there’s never been a better time to schedule a demo and see how much time it’ll save your company and your customers.

Austin, TX Aug 16, 2022- Inc. magazine revealed today that ePayPolicy is No. 1256 on its annual Inc. 5000 list, one of the most prestigious and well-known rankings of the nation’s fastest-growing private companies. 

The list represents a unique look at the most successful companies within the American economy’s most dynamic segment— its independent small businesses. Intuit, Zappos, Under Armour, Microsoft, Patagonia, and many other well-known names gained their first national exposure as honorees on the Inc. 5000. This was ePayPolicy’s first year to apply.

“Everyone that’s been here is well aware of the growth we’ve been experiencing,” said CEO Mark Engels. “We were optimistic we might make this list, and it was a real honor to see where we landed. Our ranking is a reflection of our amazing team’s tireless efforts in delivering and supporting digital payments services for the insurance industry.”

The COVID-19 pandemic helped accelerate the adoption of online digital payments for insurance, an industry that has lagged behind in more modern payment adoption and where the majority of payments still change hands in the form of paper checks. But even as a post-pandemic “normal” has set in for many Americans, growth at ePayPolicy has not slowed down. 

“We were thrilled to hit our own 5,000 milestone last year, when we added our 5,000th customer,” said Engels. “And our pace of growth continues to accelerate, which allows us to invest in new digital automation services for the insurance industry, including agencies, managing general agents, brokers, carriers and premium finance companies.”

ePaypolicy’s upcoming product release, dubbed “CheckMate,” was built based on customer feedback, and is designed to help offload the burden of check payments for companies whose customers might be slower to adopt digital payments, all while keeping them on the ePayPolicy payment platform. Engels says the team has other enhancements and products planned for later this year.

“Our focus on the insurance industry allows us to have a deep understanding of the challenges our customers face as they transform the way they digitally engage with their insureds,” added Engels. “It’s this industry expertise that will continue to fuel our growth and allow us to compete for the Inc. 5000 list for years to come.”

About ePayPolicy

Built by insurance professionals for the insurance industry, ePayPolicy is the fastest, easiest and most secure way to move money for insurance. ePayPolicy’s products bring insurance payments up to speed for agencies, carriers, MGAs and PFCs, with secure online payment pages and automated check processing, with CheckMate. 5,500+ insurance companies trust ePayPolicy and their expert, live support team to handle their payments every day. Learn more: epaypolicy.com

More about Inc. and the Inc. 5000 

Methodology The 2022 Inc. 5000 is ranked according to percentage revenue growth when comparing 2018 and 2021. To qualify, companies must have been founded and generating revenue by March 31, 2018. They had to be U.S.-based, privately held, for profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2021. (Since then, a number of companies on the list have gone public or been acquired.) The minimum revenue required for 2018 is $100,000; the minimum for 2021 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. Companies on the Inc. 5000 are featured in Inc.’s September issue. They represent the top tier of the Inc. 5000, which can be found at www.inc.com/inc5000.