ePayPolicy Partners with Novidea’s SMART Management System

AUSTIN, TX – June 9, 2020 –  ePayPolicy now integrates with Novidea’s SMART AMS. ePayPolicy will extend e-payment capabilities to users of the cloud-based, Salesforce-powered agency management system that leverages automation and AI to help agencies scale faster and more efficiently than ever before.

ePayPolicy enables independent insurance agencies to collect payments instantly via credit card and ACH. The company’s digital payment portal is designed for independent insurance agents and brokers to handle their industry-specific  accounting, compliance and reporting requirements. Equally important, it’s convenient for customers. Policyholders can pay from any device, anywhere. They no longer need to track down a checkbook and wait for their check to clear, and for those trying to earn credit card points, they can do so on every transaction. Agents can bind policies faster and replace aging receivables with instant payment.

Milan Malkani, ePayPolicy Co-Founder, stated: “We have always advocated InsurTech solutions beyond our own, especially technology-driven agency management systems that utilize data to excel the workflow of today’s on-the-go agent . It’s exciting to be part of the Novidea SMART AMS, along with other integrated providers of AI-based SMS technology, digital marketing and e-signatures, to name a few.” 

Integration with popular agency management systems is essential to ePayPolicy’s growth strategy. Said Malkani, “We go where the action is. Whatever AMS your agency is using, ePayPolicy wants to be part of it.”

Novidea GM, Eric Ayala commented: “We created the SMART AMS to help agencies get to the future today. By selecting partners like ePayPolicy, we showcase how our open API architecture can easily integrate with best of breed new technologies, and further demonstrates our vision to help agencies scale by automating all processes. These capabilities go well beyond the typical AMS.”

Malkani concluded: “Digital payment is the norm in consumer and most business transactions today. ePayPolicy’s goal is to make it the norm in agency/customer transactions. We thank the Novidea team for not only choosing us, but promoting ePayPolicy along with the other Novidea-developed and integrated insurance agency capabilities available with the SMART AMS. ”

About Novidea
To compete in the digital economy, insurance agencies have to futurize – and fast. They must be able to offer the kind of customer experiences today’s consumers expect. But transforming an entire business at once seems radical, not to mention impossible with existing AMSs. Novidea makes it possible and painless for any agency. Our radical idea? The Smart AMS. It’s a cloud-based system like no other, designed to modernize every aspect of your business. From digital marketing to AI-based SMS to real-time analytics and self-service portals – nothing gets left behind. And you can offer the any-time, any-device experience your customers demand. A Salesforce Ventures portfolio company, Novidea operates in 16 countries globally and is now launching in the US.

For more information visit novideasoft.com

About ePayPolicy
ePayPolicy is the simplest way to collect digital insurance payments. Austin, Texas-based ePayPolicy is the nation’s foremost provider of payment processing developed exclusively for independent agencies, brokers/MGAs and premium finance agencies. The company’s  innovative electronic payment processing portal enables its clients to accept  payment via credit card or ACH, without messy merchant accounts or hidden fees. ePayPolicy sets up quickly, integrates seamlessly with leading management systems, and is endorsed by independent insurance associations nationwide. 

To find out more visit epaypolicy.com

Selecting the Best Payment Processing Integration for Your Management System

When it comes to managing your agency bill payments, simplicity and affordability are essential. Some agencies (probably you!) need a payment solution that can integrate seamlessly with your existing management system to further streamline your accounting.
Beyond integration, the digital payment processor you choose should meet two other requirements: easy to use and simple to deploy. It should also offer a user-friendly interface so your employees and customers have a smooth experience.

Choices, Choices, Choices

The first step in choosing a payment processing integration is to define the features that you need. Not all payment integrations do the same thing – not all are created equal.
Be sure the payment processor you choose clearly defines and outlines how and what the integration does. More importantly, you should be aware of what it does not do. Features and functions can differ from management system to management system.

Management System Integrations

Digital payment processing should make your life easy and a great integration should make it even easier. Ideally, this means the integration should be seamless with your agency management system. ePayPolicy integrates with a variety of management systems, including AMS360 Powered by Vertafore, Applied CSR24, Novieda, and many more. 
Integration with your management system saves your team time and reduces errors, giving you and your employees more time to spend on the important things – like nurturing relationships with your insureds. With the right digital payment processor, invoices are sent on schedule and payments collected on time, improving cash flow and driving value to the bottom line. 
Unlike many other digital payment processors, ePayPolicy focuses exclusively on the insurance sector, so our features and interfaces are designed for you the independent agent.

Identifying the Best Payment Processing Integrations

There are two overarching benefits that the best integrations will have.
        1) Improve Productivity
        2) Drive Customer Success

A good integration will access the data in your management system and provide invoicing features that can help not only your teams but also your clients. For example, being able to send an invoice directly from your management system saves time, reduces data entry errors and creates an easy process for your payers.

Specific features and benefits could include:
      – Automated payment reminders
      – Pre-populated fields
      – CRM (client contacts) connectivity
      – Invoice selection
      – A single view of client history and transactions
      – Partial and multiple invoice payment options

All of these features are possible, as long as the data is available in your management system.

Always Make Sure You Have a Stand-Alone Solution

In case of technical difficulties with your management system, you’ll want to make sure that you can digitally process payments via a stand-alone solution. This approach ensures that you don’t miss any payments should anything happen.

A stand-alone solution also supports a remote workforce, allowing your employees to access the system anytime and from any device. ePayPolicy operates fully integrated or as a stand-alone application, giving you the ultimate flexibility to adjust to your preferences or business needs.
Additionally, ePayPolicy is secure (PCI level 1) and fully compliant with international data security frameworks, giving your customers the peace of mind they need to commit to you. Schedule a demo today or reach out directly to learn more about how our AMS integrations can help your agency today.